If you have a 2.1 bug report

  • There is a Console Bug forum. It can be used to let the right people know about bugs that came with the new patch. They most likely won't respond to it to let you know they're working on it but they do read all of the threads there. (edit)

    Here you go.
    http://us.battle.net/d3/en/forum/10881289/

    As for the complaints about the bugs, this is a brand new patch so of course there will be patches. Accept this and wait for fixes. Blizzard doesn't have a huge pool of people that can test this like they do on the PC so we are the testers. It's no big surprise that there are bugs and it's to be expected when they're being rushed by impatient people posting up 5 new "Where's 2.1?!?!" threads a day.

    Can we please keep this (forum) clean of patch complaints for a while? They're working on fixing it but it will take time and we have to live with the bugs for a while. These people aren't gods or genies, they're humans and cannot work miracles. They work within their limits such as time and money.
  • Thanks for posting this Jakk! Indeed, our Community and Quality Assurance teams do regularly check the forums, including the Console Bug Report forum. If you should ever experience what you perceive to be a bug, please try to make sure you clearly state the issue and how it was encountered. We don't necessarily need super long posts, but would like as much information as you can provide to help us replicate the issue and/or to know specifically where to look.

    When posting about console bugs, it will also help us to know the following details:

      Which system you are on (PS3, PS4, Xbox 360, or Xbox One) Which game title the issue regards (original Diablo III or Ultimate Evil Edition) Whether you are online or have an online connectionAnd which game version is displayed near the bottom of the title screen

    A big thanks to everyone who does share such reports, as they do get looked at and we will continue to do our best to try and resolve such issues as they spring up. As you stated Jakk, we may not be able to respond to all reports, but we definitely want to do our best to communicate on any critical issues as we are able.
  • Darktones,

    When it's convenient for you, please let me know the following (as best you're able):

      What patch is the PS3 game on? What is the number at the bottom of the Title Screen? Had the game been updated at all?Were there just 5 characters or where there more?Are you using a Belkin router?Did you wait for the confirmation (success) message when Exporting? Was the confirmation (success) message given when Importing on PS4?Does the PS4 game currently show the bottom of the Title Screen? Is it C2.1.027460?What language game is it? English North American, Spanish, etc?Was the PS4 game digital or Disc?
  • 10/10/2014 04:18 AMPosted by Darktones
    What patch is the PS3 game on? I don't know
    What is the number at the bottom of the Title Screen?c2.0.9.26802
    Had the game been updated at all? Yes
    Were there just 5 characters or where there more? There were 6 on in each class
    Are you using a Belkin router?yes for a lan connection
    Did you wait for the confirmation (success) message when Exporting?yes
    Was the confirmation (success) message given when Importing on PS4? Yes
    Does the PS4 game currently show the bottom of the Title Screen? Is it C2.1.027460? Yes
    What language game is it? English North American,
    Was the PS4 game digital or Disc? Disk

    Thanks for getting back to me, Darktones. We've gone ahead and have attempted to reproduce the issue but were unable to do so - with that said, we continue to investigate these saved data loss reports. For now, my advice to you would be to reattempt exporting/importing the saved character data.

    @ Brevity: Make sure that the console has been set as primary. More information regarding console co-op access is available here in this thread. Hope that helps!

    For subsequent bug reports, please be sure to post in our Console Bug Report forum.