Can't Buy RoS

  • "Please correct the errors below and try again.


    TAKE MY MONEY BLIZZARD! I want to buy the digital deluxe, but I've been waiting over 2 hours on my ticket. I've tried 2 different browsers, wiped cookies and cache off both, literally no difference.
  • I need to know a bit more to see what we can do here.

    Currently which browsers did you try?
    Are you currently using the billing profile you have active on this account or a card that is not setup as of yet?

    If it is a brand new card, I recommend creating a new billing profile for this card as this can cause a few issues. If you are using the current billing profile, lets delete it and re-create a new one to see if some information may simply be invalid.

    If the problems persist, let me know and we'll go from there.

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  • 03/24/2014 08:49 PMPosted by Kellond
    I tried Chrome and Firefox. I first tried to set up a new card, didn't work, so I added it to my billing profile, same issue.

    My apologies for the wait on this reply, I was checking to see if there were any issues that may be causing this that I could pass up. That being said, give it a shot in Internet Explorer, while Chrome works off of the same settings, the browser may simply be causing some issues if you have an addons installed in Chrome itself.

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  • Thanks for the screenshot there, as we're sorting through this, lets get you set up with a ticket for a live contact to try and process it. That way if we don't find a resolution you're at least in line to allow us to assist in the purchase.

    You can submit that ticket via this link for your specific situation.

    Have feedback for me? Click here!