Auction House Crashes On OS X (Update 3/4)

  • Update 3/4/2014
    This issue should be resolved with patch 2.0.2 that is being deployed today. As other region patching times may vary, check your version of Diablo III on the Battle.net App window, next to the Play button.

    If your version is below 2.0.2.7774, the patch may not have been deployed in your region. Check the Service Status forums for your region for upcoming maintenance times.

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    Greetings Mac Community!

    We're aware of a crashing issue when opening the Auction House on OS X systems. Our teams are working to resolve this in a future update. In order to prevent Diablo III from crashing, it is recommended to avoid opening the Auction House (and any AH related UI) until the issue is resolved. We'll provide additional updates when more information is available.

    We apologize about for any inconvenience this has caused, and hope to have this resolved as soon as possible.

    Thanks!
  • Hi MikeyK,

    I believe that is a separate issue. Can you create a new thread with your system information and any crash report IDs you have? This way we can investigate it.

    Thanks!
  • Hey all,

    Dropping a note to say I'm going to see if we can get an update today. As soon as I get more info today, I'll post back.
  • Opening the Auction House (or any related UI) should no longer cause crashes on OS X.
  • 03/04/2014 08:01 AMPosted by Deemonz
    It does on EU.

    This should be fixed with patch 2.0.2. Europe region may not have patched yet, thus still crashing on v2.0.1. EU should patch later today I believe.
  • 03/04/2014 08:50 AMPosted by Hohenheim
    03/04/2014 07:58 AMPosted by Machkhan
    Opening the Auction House (or any related UI) should no longer cause crashes on OS X.

    Yeah right… So the fact I just crashed my client by clicking on the Auction house is perfectly coincidental?
    Crash ID: 3786ECD9-3D02-498C-AFF9-AFA2C9200938

    This crash indicates you're still on 2.0.1.22044. I believe your region hasn't patched yet.
  • 03/04/2014 09:53 AMPosted by Enzo
    60A3C071-B2A3-4B40-8D15-BA38A4857278

    game crashed after retrieving gold from AH.

    Is this happening everytime? I'll check this out.
  • 03/04/2014 10:01 AMPosted by Machkhan
    03/04/2014 09:53 AMPosted by Enzo
    60A3C071-B2A3-4B40-8D15-BA38A4857278

    game crashed after retrieving gold from AH.

    Is this happening everytime? I'll check this out.


    It also looks like we're extending maintenance, so this may be connection related. We'll continue investing this report though.
  • 03/04/2014 12:29 PMPosted by Enzo
    might be the reason why the game crashed. it was my first time on AH after patch 2.0.1 went live.

    In any case, our team is checking out your report of this. We want to ensure this issue is fully resolved just in case it isn't related to maintenance.