Window wont scale

  • v1r
    http://i.imgur.com/BS7bCKt.jpg
    the white line is where my two monitors seperate

    as you can see it does not scale to my monitor
    and if i try to make it fill my entire screen
    it just goes lower than my monitor

    Any idea how to fix this?
    Didnt have this problem until 1.0.8
  • v1r ,

    I don't seem to be able to reproduce this here on my dual monitor system.

    Could I get you to post your D3Prefs.txt file please? It's located in the My Documents\Diablo III folder.

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  • v1r ,

    Ok, so what are you trying to do exactly? You're using windowed mode so if you want to stretch the screen, you do so by dragging the corners to where you want it. If you want to cover the entire screen including the taskbar, use windowed fullscreen or fullscreen mode.

    If you want to keep using regular windowed mode, you'd typically resize it to just above the task bar so it can be accessed while playing.

    ________________________________________________
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    "Time you enjoy wasting, was not wasted.... "

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  • v1r,

    Interesting. What you're describing is the way World of Warcraft has always worked. The window scales as it resizes. I've never had it do that and it still doesn't for me in Diablo III.

    I'm going to have to do a little research on this and get back to you.

    ________________________________________________
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    "Time you enjoy wasting, was not wasted.... "

    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
  • v1r,,

    I had one thought though. If you happen to be using an ATI card, could you try resetting the Catalyst Control Center back to the factory settings?

    1. Right click on your desktop, open up Catalyst Control Center.
    2. If you do not have Advanced options to begin with, make that happen.
    3. In the upper right hand corner of the window, go to Options. (newer versions of CCC will have a Preferences selection instead)
    4. Go down to Preferences. (skip if you're already there)
    5. Select Restore Factory Defaults.
    6. Relaunch the game and see if it's still doing it.

    ________________________________________________
    I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time

    "Time you enjoy wasting, was not wasted.... "

    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
  • v1r ,

    Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

    Click on Start
    Click on Run
    Type in: dxdiag (In Vista, type dxdiag in the search field)
    Hit Enter or OK

    Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

    It might also help to see your D3Debug.txt file. It's located in the main Diablo III game folder. Edit out your account name first though. It's going to appear in a few places in the file.

    ________________________________________________
    I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time

    "Time you enjoy wasting, was not wasted.... "

    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
  • v1r ,

    Could you try reverting to an older Nvidia video driver and see if there's any difference?

    http://www.nvidia.com/object/win8-win7-winvista-64bit-306.97-whql-driver.html

    When installing them, use the Custom and Clean Install options, installing just the graphic drivers and none of the optional components.

    ________________________________________________
    I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time

    "Time you enjoy wasting, was not wasted.... "

    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
  • Could both of you see what version of Microsoft's .net Framework you're currently using?

    You can usually tell by opening the Program and Features applet in the control Panel and see what's listed for "Microsoft .NET Framework". On my machine, it's version 4.5.

    Microsoft also has an article that describes how to tell involving looking at the names of folders in

    %WINDIR%\Microsoft.NET\Framework
    and
    %WINDIR%\Microsoft.NET\Framework64

    %WINDIR% is typically "C:\Windows"

    http://msdn.microsoft.com/en-us/library/y549e41e.aspx

    ________________________________________________
    I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time

    "Time you enjoy wasting, was not wasted.... "

    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
  • v1r ,

    Could I get a list of your running processes and services please?

    Hit the Windows key + R, and type:

    msinfo32

    Then hit Enter or Ok.

    This will bring up System Information.

    Click on the + sign next to Software Environments
    Click on Running Tasks
    Click on one item on the right side
    Click on Edit, and then Select All (Or hit Ctrl-A)
    Click on Edit, and the Copy (Or hit Ctrl-C)

    Then Paste everything into a reply.

    Then click on Services
    Click on one item on the right side
    Click on Edit, and then Select All (Or hit Ctrl-A)
    Click on Edit, and the Copy (Or hit Ctrl-C)

    Paste everything into your reply.

    ________________________________________________
    I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time

    "Time you enjoy wasting, was not wasted.... "

    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
  • v1r ,

    Could you try booting up in selective startup mode once and see if it makes any difference to the window resizing in Diablo III?

    http://us.blizzard.com/support/article/backgroundapps

    ________________________________________________
    I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time

    "Time you enjoy wasting, was not wasted.... "

    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos