My name is Gino. Sadly, on January 22, 2013 my Diablo 3 account got banned. Blizzard claimed that I was using a bot or a hacking tool. I wrote them a ticket and even called them multiple times still no avail.
I am not typing this to ask for any sympathy, I am not asking you to believe me that I am innocent. All I need is an advice and help. I know I am innocent. I have not used any software that can bot nor hack.
What's trouble some is , Blizzard will not tell me what triggered their counter measure so I could check weather I have it.
Here's what I have told them on my last ticket.
I know that I will receive the same answer as yesterday about this issue but please hear me out. Please take time to read my appeal. I know the ban is still going to be in place after this, but please take time to read this. Hear me out, please.
Before reading my whole story, please think for one moment that I am an innocent player, just for once please think that I am innocent.
Your team has claimed that I used a hacking/botting software that's why I got banned. If you look at the game account, compare it to the ones that's actually botted, it is incomparable. Considering the items , gold that I have, the level I am in, and the amount of time that I was logged in. Check the account's auction house. All of my gear came from the auction, the Gold was bought using the RMAH.
With that aside, please consider checking out my system. You did mentioned about a third party software being used.
Here's my system specs and peripherals.
Intel i7 3770k, 16gb ram, GTX 680, Gigabyte Z77 UD5H, 4TB HDD, Corsair K90 Keyboard, MLG Sensei mouse .
Consider all the drivers associated with those specs.
Here are the software running for the past week on my system.
1. Nod 32
5. Corsair Vengeance K90, and 1500(headset) application.
7. Synergy 1.3.1 ( connects my laptop to my pc )
8. Guild Wars 2
9. Diablo 3
11. Recentral by Avermedia Live Gamer HD.
13. Western Digital NAS
Please have a look if one of them got flagged by your counter measure.
Since I am using an Avermedia Live Gamer HD to record my games,I have used it's audio source to capture the game audio. (I dont think that this is hacking the game) My Stereo Mix is enable to capture both my headset microphone , and the speakers at the same time.
I swear to the Heavens that this is all that I did. I have not done anything wrong. and I know that I am innocent. please take time to review what is going on. Please help me.
I have wrote them 5 tickets.. but still no avail
The only thing that i can think of is my Avermedia live gamer HD or the Synergy... I feel shocked that I am lost and cannot be helped at all. I did not hack the game. nor Bot it.
I have to admit I have bought $90 worth of gold using the RMAH.
Any advice? I feel sad and shocked that this could even happen
I can't even post of their forums now because I am banned.
Edited by smokemcaroni, 24 January 2013 - 05:30 PM.