"This is the latest response from Customer Support:
Thank you for contacting us. An additional review of the action taken against the Diablo III account on email@example.com has been completed. We have confirmed our initial findings, and the account action will not be reversed or changed.
), which all players acknowledge and agree to before logging into the game.
We understand that these policies may seem harsh, but they are in place to ensure that every player is able to enjoy their time in Diablo III. Thank you for respecting our position."
Also on 12/5... 6 hours later:
"Recently, your account was actioned incorrectly as a result of our efforts to protect the Diablo III environment from exploitative behavior. As part of these efforts, we recently closed some accounts engaged in or associated with exploitative activities including the use of third party programs.
Please note that access to this account been restored and all actions removed. If your account was previously reported as compromised and in queue for an investigation, rest assured that this has not interrupted that process.
We sincerely apologize for any inconvenience this may have caused and encourage you to contact us with any further questions or concerns you may have. Thank you for your patience and understanding."
Congrats on getting your account back, man. We, the people at DFans, are happy for you. Cya in-game!!