I clicked the link and was going to post the video I recorded in that thread as well, but the reply button was greyed out... "weird," I thought, "maybe I got logged out or something." I look up and I'm still logged in, I scroll down to the quick reply box and it's missing and replaced by this message:
I click the "Learn more" link and I see:
Origination: Forums / Comments
Ban Type: Other
Expires: Tuesday, September 18, 2012 4:27:10 PM PDT (in 2 hours, 4 minutes)
Ban Reason: Suspended from the Battle.Net forums for calling out other players.
In game violations should not be discussed on the forums but reported through the proper channels found here: us.battle.net/support/en/ticket/submit
By: YOUniverse#1838Forum > General Discussion
Sep 17, 2012 3:47:56 PM
So I see someone selling a Leoric's Signet for 28m simultaneously in Trade and General chat. I undercut his already low price with a 25m offer and he says okay. I tell him that I have to wait because I just bought the gold and it's processing on the RMAH, add him to friends, and begin to investigate...
120 hours played on a level 4 wizard in act 1 normal. I watch him logout and login to new chats, join parties with 2 - 3 people, then back to menus. Over and over. This goes on for 1.5 hours. I figure that's long enough to "process" right? Download FRAPS and join his game.
You can see his Barb friend join and show me the ring that was supposed to be for sale, then you can see him swap it for the legacy version of Leoric's Signet.
Watch out for this stuff guys.
That's right, in attempt of help people not get scammed, I get banned from the forums for "calling out other players." I was told to make a support ticket so I did and I got 3 different GM's:
Hey there, I am Game Master Bucradas, and I have come to you today to touch base with you on your petition regarding your forums suspension.
Sadly, Game Masters are unable to review appeals for forums suspensions or bans.
You will need to contact firstname.lastname@example.org to appeal this suspension moving forward.
Game Master Bucradas
Game Master Xygerbi here! I want to thank you for bringing this concern regarding a forum ban to my attention. I appreciate your patience while investigating your issue.
With regards to another player's behaviour, we do not disclose any of our actions taken on another account due to privacy and legal concerns. We would not disclose anything we do to your account to anyone else, and we would not disclose anything we do to another account to anyone else. If you have any concerns regarding the actions taken on your account, please contact email@example.com as they will be the one to handle these issues as they have the tools and support to do so.
I thank you for your time and wish you a wonderful day.
Game Master Xygerbi
I am Game Master Vousalan. Sorry to hear about your problems with the forums.
You have contact the Game Master Dept. While we have total domain over the game world, the out of game world is out of our grasp. The forums are governed by a different group. You can contact them by e-mail only. Their address is firstname.lastname@example.org
Best of luck!
If you have additional questions or concerns, feel free to request additional assistance by clicking the "Need More Help" button. On the other hand if you are all set, just press message read.
Game Master Vousalan,
Well, "Splitershot" is still on friends list and guess what? He was online 2 minutes before I started typing this thread, after maintenance and talking to 3 GM's.
This is just 1 case and I'm sure there are many, many more like it.
Update: It's been 2 weeks. I logged on today and got a message...
GG Blizzard. Good fucking game.
I opened a new ticket with that screenshot that I added to the OP. They sent me back a boiler plate response about an entirely different scam:
Thank you for reporting this incident, as we are committed to making our games and Battle.net as enjoyable as possible. We appreciate your feedback. I will forward your report about this hack to the appropriate people. While I cannot guarantee a response, I can assure you it will be read and addressed.
Unfortunately, we cannot restore any items, no matter the cause. I am sorry for any inconveniences that this has caused you, but the only way to replace them is to find or trade for new ones.
The 3rd-party program that was downloaded (intentionally or not), installed a small program that controlled your mouse and caused your character to drop items. This is the specific reason we encourage players to avoid any type of add-on or 3rd-party program for Diablo III.
More information on the dangers of Third party programs can be found here: <http://us.battle.net.../article/200531>
Information on Virus Detection and Firewall Software can be found here: <http://us.battle.net...ticle/antivirus>
Please remember that the security of the account you are using is crucial. We recommend following the <http://us.battle.net...urity/checklist> on our Account Security site at <http://us.battle.net/security/>.
Game Master Gaerwein
Thanks for bringing your concern to me today. I can see the importance of this issue and I want to make sure we get it fully resolved. I'm here to help in any way I can.
I can understand coming from World of Warcraft that a certain level of support is expected for issues of this nature so I wanted to explain a few things that I hope can clarify our position on such requests.
We have a few articles on our support site that go over how we address things like restorations, scams, or account compromises.
These policies outline our support for Diablo III, but please feel free to review those and even comment on them to leave feedback if you would like to see any type of specific change.
Due to the way Diablo 3 is designed and the support model being different than World of Warcraft, a Game Master’s hands are very limited when it comes to affecting the game itself. While we can help in some ways what you are asking about is not a service we currently offer for Diablo 3.
Now as a player myself, I understand the desire to have things fixed when you find a issue that has affected you. But overall, Diablo III is a different type of game and has different support needs. Since Diablo III is an Action RPG game, the level of support provided is not the same as an MMO-RPG, such as World of Warcraft. I know this may take some getting used to, but I hope that I’ve provided enough information to make the transition a bit easier.
If for any reason you find more is needed then what information contained within to resolve this fully then feel free to respond to this letter if ingame from the need more help option or otherwise from the support site under my support.
Game Master Zaterinn
Edited by ThisYOUniverse, 30 September 2012 - 07:24 PM.