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Across the last week we’ve received a growing number of reports concerning excessive delays with both the Gold and Real Money Auction Houses. We’re currently investigating the situation, and will be sure to update this post as more information becomes available.

Thank you to everyone affected by these delays for your patience while we work to resolve this. We apologize for this inconvenience and will do everything we can to take care of this as soon as possible.

In the meantime, may your Treasure Goblins be plentiful and your enemies tremble before you.

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Update 7:10PM PDT: Hello again everyone, thanks for hanging in there until we could dig deeper into this. We found that for a large number of auctions this past week, the game was displaying these as having successfully completed, when in fact they had not. The issue which was preventing these transactions from being recognized as having properly failed, has now been resolved.These particular auctions which were excessively delayed may still appear as ‘completed’ in-game. Any funds that were temporarily associated with these auctions are not being held by Blizzard and will be released through the financial institution that was used in conjunction with these transactions. The release times for these payments can vary depending on which bank or credit card was used.

We again apologize for any inconvenience this may have caused, and thank you for your understanding.

Our investigation into the issue is ongoing, thanks everyone for your continued patience! At this time, even if your particular auction has exceeded 10 days, I would ask that you refrain from submitting a ticket as whatever is going on with any of the Auctions is likely related to this core issue. I will be sure to provide regular updates as we go along - if you have any change in the status of your auctions, please post that as well. Thank you!

There are definitely plans to dig deeper into the mysteries of not just Covetous Shen, but the other artisans and followers as well. You've had the chance to get to know these characters and their backstories in the context of Diablo III, and Reaper of Souls will give you the opportunity to advance their tales even further. What exactly will come of Dirgest’s gem, though? Well, you’ll just have to wait and see.

No details, please
Wish granted.

Different orders, same zealotry.
This is a pretty good summary of their differences.

The Templar order remains an enigma to many on the outside, and there are rumors abound regarding their exact founding and purpose. Though the Templars profess a dedication to the Light and seek to rid Sanctuary of demonic corruption, they are not officially sanctioned by the Zakarum church, while the Paladin and Crusader orders were founded within it. Rather, they have risen from the ashes of the Paladin order after it fell to corruption, and they view themselves as the new, pure continuation of that faith.

As for Paladins and Crusaders: A long time ago, the Paladins headed west under the command of Rakkis seeking conquest, a historic march which ultimately ended in the founding of Westmarch. Meanwhile, the Crusaders – an elite group of fighters who rallied under a different Zakarum leader – headed east on a secret mission to search for a way to cleanse their faith of the perceived taint left behind by Mephisto. Unlike the Paladins, the Crusaders have never been corrupted, and in their journeys abroad have honed new skills and talents that set them apart on the battlefield.

To put it a different way, think of the Crusaders as the “veterans of the veterans.” They take zealotry to an entirely new level, finding comfort and strength in their unshakable confidence in their cause. Their only goal is to find a way to save their faith; any other objectives will fall to the wayside should it ever threaten to impede their quest. Whereas the Paladin might meddle in a town’s affairs -- settling disputes, converting new followers, burning some witches -- and then move on, the Crusader, despite brandishing a similar level of intimidation, would quietly enter the town, ask a few questions, restock their supplies, and then depart, leaving little more than confusion in their wake. (To give you perhaps a more relatable image, if you were put a Crusader in space, he’d probably be a lot of like Hicks in Aliens. Very experienced, a little easy going on the surface, but doesn’t fool around when stuff hits the fan.)

More specific details on the Crusader will, naturally, be covered in Reaper of Souls (as well as in Acts I-V). However, if you really dig that sort of lore, definitely keep an eye out for the Book of Tyreal. You can expect to find some good juicy historical tidbits on several of the orders, the Crusader's included.