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  • 3

    posted a message on Account banned when i've never used 3rd party software

    I've had 3 friends falsely banned, all around 2200 paragon on non season who played from release. They all got the same cookie cutter replies and were all told they were botting. Blizzard won't even let you discuss it on their forums either. Every link above is a closed topic. I made 2 threads about false bans and now they banned me from the forums.

    This is the sad reality we live in currently. Blues & MVPs keep saying that you can always appeal if you feel your ban was false-positive, but none of innocent players got their ban lifted no matter what. You can't even talk about it in official forums or you get banned yourself. Either they are not aware about growing number of mistakes Hack team has made recently, or they just don't care/want to help to solve them. Even the clearest false-positive cases (streamer got banned twice in a row within 2 weeks while streaming all game-play) haven't been solved and bans remain without any possibility to find out what caused the ban in the first place. It's not about questioning false-positives any more, it's about how they handle those situations. At the moment, they don't. Sad times.
    Posted in: Diablo III General Discussion
  • 0

    posted a message on What is causing ban wave false positives?
    Quote from nascher76go-next

    "just like Euclide from VoiD" What i know the guy botted at least some season ago for sure !!! What a joke seriously.


    And i doubt he stopped after he got caught the frist time botting for a very long time. This Topic is a real joke !!!

    I never said he didn't deserve his ban. All I know Baskenater never botted or used any other 3rd party programs and still got banned twice. He even streamed all his game play but that didn't help the least bit.
    Posted in: Diablo III General Discussion
  • 0

    posted a message on What is causing ban wave false positives?

    Hey just wanted to say that my account survived the latest banwave and I am at rank 95 wd EU now, so I should be high enough to get banned and I play over 3 weeks now on this account what should also be long enough. So I think there was one program on my old harddrive what got me banned all the time.

    Would be nice to know which program did get you flagged & banned 2 times in a row. It is obvious that you didn't use any 3rd party programs purposely after 1st ban, but still got banned again few weeks later, just like Euclide from VoiD. Blizzard won't do anything to solve these false-positive issues so it's about the community to figure out which programs will get you banned (outside of bots, hud, macros). I guess we will have to wait until there's enough of these cases before they will do anything about it. Sad times.
    Posted in: Diablo III General Discussion
  • 0

    posted a message on Account banned when i've never used 3rd party software
    Quote from Khejgo-next

    Some of the posts here have given me a chuckle.


    "I have never used bots or 3rd party software" and in the next breath "I only use THUD/Yolomouse".

    No-one in this thread first said they didn't use any 3rd party software and then admitted using some. Few posters never denied using hud/yolomouse and they just said they didn't bot. But the people who said they didn't use ANY 3rd party software never admitted using them later. Stop putting words on others mouth.

    Posted in: Diablo III General Discussion
  • 0

    posted a message on Account banned when i've never used 3rd party software

    Not a single false-positive ban has been lifted in Diablo III since 2015, even thou there has been clear rise on number of reports in recent waves. Hack team is just investigating log files and they see some 3rd party programs attached to D3, but no-one knows what causes these false-positives at the moment. They might be banning people for some audio/video drivers like they did on other Blizzard games. Only difference: in D3 the customer is always wrong.

    Posted in: Diablo III General Discussion
  • 1

    posted a message on Account banned when i've never used 3rd party software
    Quote from Drahque

    Is your point, that Hearthstone sucks, or that we should delete stuff we don't need (in D3)?
    The point was: as long as Blizzard keeps ignoring false-positives in D3 ban waves - unlike in any other Blizzard game - they are losing some long time loyal customers forever. And it doesn't only effect on people who were wrongly banned, it can also have effect on their friends and next of kin.
    Posted in: Diablo III General Discussion
  • 0

    posted a message on Account banned when i've never used 3rd party software
    Quote from Shapookya


    other game, other ban reason. not even banned by warden. In the case of D3, Blizzard said
    1. if you think you've been falsely banned, contact us
    2. we investigated the issue, cheating tools were used
    3. your ban is legitimate. the ticket is resolved.

    that would be some serious case of incompetence on blizzards side if you really said the truth. An amount of incompetence I as an outsider are not willing to accuse them of. It's more likely you used a cheating tool or someone else used it on your account with or without your knowledge of it.
    You do realize they actually admitted that some people were banned without any proof of cheating? Like this one: https://www.reddit.com/r/Diablo/comments/4qhqke/banwave_incomin/d4u2wd8
    Posted in: Diablo III General Discussion
  • 1

    posted a message on Account banned when i've never used 3rd party software
    Quote from Shapookyago-next

    What we know:

    - Blizzard investigated the false positive issue

    - They are sure the banned accounts actually used cheating tools


    Wrong. Read the blue post again:http://us.battle.net/d3/en/forum/topic/20745765618#1

    They admitted that false-positives happens also in D3 and they will be investigating those (haven't done yet) - so far none of the innocent players have been unbanned. If I'm wrong, it should be easy to find at least one false-positive D3 player who was unbanned after appeal & review. I can find plenty of these kind of cases on any other Blizzard game any time.

    Posted in: Diablo III General Discussion
  • 0

    posted a message on Account banned when i've never used 3rd party software

    There was also a blue answer for false-positive question in official Diablo III forums: http://us.battle.net/d3/en/forum/topic/20745765618#1


    Usually these threads get deleted really fast and you are not allowed to discuss about the subject (not that you even could if your account is banned). Basically, they admit that false-positives happen, but so far none of these innocent players have gotten their accounts back. Let me know if I'm wrong.

    Posted in: Diablo III General Discussion
  • 2

    posted a message on Account banned when i've never used 3rd party software
    Quote from Glowpipe

    And yet they sell the diablo steelseries mouse, licensed by blizzard, where you can do exactly that. Bind macros with the mouse software.
    Blizzard doesn't sell the mouse, it's only licensed to use Diablo® in the name. And you don't have to use it to break the ToS, you know?
    Posted in: Diablo III General Discussion
  • 1

    posted a message on Account banned when i've never used 3rd party software

    I got a reply to my support ticket i wrote to Blizzard and they say that the Hacksteam are already investigating those cases further. And its not possible to do it for one account only.


    So it looks like this an issue that goes back to the warden and its detection pattern resulting in false-positives. So i suggest that everyone that got affected by this false-ban to write to Blizzard directly to raise awareness on their end on this issue.

    Awesome! They are finally taking seriously these recent false-positive cases. Could you take a screenshot of this GM reply? Would like to see it.
    Posted in: Diablo III General Discussion
  • 1

    posted a message on Account banned when i've never used 3rd party software

    If they banned you it's going to be something you did at some stage on your account. You could have use a mouse/keyboard macro that flagged it, or something as simple as Yolomouse or THUD. Sadly if they banned you it's for a legitimate reason.

    No, it's an error in Warden or somewhere in the banning process. They even banned players that were already banned and couldn't even log in since the ban wave 2 weeks ago. Same ban email to already banned account. This has nothing to do what you've done, it's their fault.
    Posted in: Diablo III General Discussion
  • 0

    posted a message on Account banned when i've never used 3rd party software
    Quote from RealGsussgo-next

    Well, guess you're just SoL then. Good luck getting your account back!

    Sorry to say but luck doesn't help you here. They simply don't reverse ANY bans at the moment. Wrongful or righteous - doesn't matter.
    Posted in: Diablo III General Discussion
  • 0

    posted a message on Another Ban wave just hit and Surprise !
    Quote from udomsa33go-next

    Kinda been on my mind for a while but does Bliz tell people why they are being banned? As far as I know it can be anything from using 3rd party software that tampers with the game to using vulgarities and foul languages insulting people in game.


    May be these guys being banned has nothing to do with botting or whatever. May be it's because they were reported over and over by other players in game?

    No, they will never let you know why you got banned. Only reason they will give is in the ban e-mail: "Offense: Use of Third-Party Automation Software (also known as bots)" and it's the same no matter if you ever used any 3rd party programs. False-positives are rare - but there are some in every game. Again, the problem isn't these few false-positives, it's that at the moment Blizz doesn't reverse any of these - no matter what. Last reversed ban was in 2013 or so.
    Posted in: Diablo III General Discussion
  • 1

    posted a message on Another Ban wave just hit and Surprise !
    Quote from leo11173go-next

    Quote from Tidesgo-next

    Has this topic become a place for indignated cheaters to vent their frustrations when caught red handed and rightly punished?

    I was thinking like you before this happen to me man. Now i know blizzard ban system has something clearly wrong in it.
    Some people won't believe there are false-positives before it happens to themselves. There's more and more with every new ban wave: https://www.reddit.com/r/Diablo/comments/4qhqke/banwave_incomin/d4t58qz
    Posted in: Diablo III General Discussion
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