- Swillard85
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Member for 9 years, 7 months, and 8 days
Last active Fri, Oct, 10 2014 15:37:43
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- 31 Total Posts
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mafwiz posted a message on Wrongfully Banned By Blizzard. *UPDATE - Account Unbanned*Grats man. Glad to hear you got your account back + the money you were about to spend in RoS before this every happened.Posted in: Diablo III General Discussion -
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ruksak posted a message on Wrongfully Banned By Blizzard. *UPDATE - Account Unbanned*Posted in: Diablo III General Discussion
Then maybe people should give a bit more pause and hear someone out before assuming they're lying.Quote from shaggy
Blizzard DOES ban innocent people. Everyone here knows that. No one is denying that. But that fact alone doesn't make ANYONE innocent.Quote from undefined »
You and I both know that false claims of wrongful banishment often comes with an abundance of red-flags. I saw none of that in this case. This issue should be EXTREMELY concerning to all players, not to be taken lightly. Imagine the feeling of being screwed like this and having no recourse? You would, undoubtedly, be so furious that you would find yourself here, posting your grievances as both a venting mechanism as well as a warning to others. -
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st0rmie posted a message on Wrongfully Banned By Blizzard. *UPDATE - Account Unbanned*Posted in: Diablo III General Discussion
This is good advice. Never be rude or unpleasant, but also never take "no" for an answer if it's not the answer you need.Quote from Swillard85
I understand. It's definitely important to be polite to customer service reps on the phone. However, I think it's also important to be stern and to not be afraid to stick up for yourself. I think it requires a healthy blend of politeness and sterness -
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shaggy posted a message on Wrongfully Banned By Blizzard. *UPDATE - Account Unbanned*Posted in: Diablo III General Discussion
I'm not trying to argue with you. If you're genuinely innocent then I hope you can get the shit resolved.Quote from Swillard85Also, as for your "par for the course" claim, was this guy hiding something as well?
But you, as a rational human being, have to understand that these forums have seen DOZENS and DOZENS and DOZENS of people claiming to be "wrongfully banned" who ultimately weren't telling the whole story and just wanted to vent about how evil Blizzard is by telling half-truths.
We all know that Blizzard tends to overban and then lift the ones that were wrong if the owner can offer some proof that they were wrongly banned. That's their MO. It's how it is, whether you like it or not. The fact that they operate like that, and despite your tickets, didn't lift your ban is more telling than anything. It shows that you haven't "proven" your innocence to them, at all.
There is some reason they're stonewalling you. Nothing you've said convinces me that it's a detail that's been conveniently left out. Do you really think Blizzard wants to risk NOT selling you the RoS box that you claim you were just about to buy over this if they didn't have a good reason? They're not dumb. The man-hours alone dealing with you aren't worth their time unless they have some pretty good reason to ban you. An expansion box sale certainly isn't worth it.
Use your head. Your whole proposition doesn't make much sense from a business perspective. They're wasting resources on you at this point. Why wouldn't they just take the easy road out, un-ban you, and sell you an RoS box? What do they know that we don't know? - To post a comment, please login or register a new account.
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"Recovering a Compromised Battle.net Account"
So, I don't know. What would you interpret that as?
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Or, Blizzard fucked up and wrongfully banned me, like they did to the guy in the example I linked (Which I'm guessing you didn't read) and like they've done to many others. It's not like this is a unique case or something.
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Why didn't you try after the first email to get your account back and secure it? You either didn't care (then you shouldn't care that it's banned now) or you knew that someone else has your login and will use the account to do things like paid service for paragon leveling or gold farming which is enough for you to get banned."
Or, it's because, as I already mentioned, that I had stopped playing from essentially September - January, wasn't checking the account, and wasn't checking my emails on that account (I was no longer using it for anything, besides Diablo). Had I known what was going on, I would have checked it and dealt with it immediately, obviously.
"In addition stated in the email you got banned for exploiting the game mechanics"
The multiple reps I've spoken to have all told me the same thing: "Third Party Software". I have no clue whatsoever what that means. My guess is that the "game mechanics" excuse is in relation to the non-existent TPS excuse. However, that's only a guess, as Blizzard won't tell me.
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2) No. What?
3) I'm pretty sure you're just making a random guess. What I was saying was that, even if I HAD used those things, obviously in a hypothetical, wouldn't I have been banned sooner than nearly two years later?
4) When this happened, I went digging online to see what "Third Party Software" meant. I'd seen accounts of other people who went through a similar experience because their mice/keyboard did something that tagged Blizzard's system in some way. I didn't say it was 100% conclusive. I have no idea. I was simply saying I'd heard of that.
5) As I said before, again, I wasn't playing the game or using that email account from November - January. I only noticed it when I logged in to check it. Could you say that's my fault? Sure. But, it still doesn't change that my account was compromised and subsequently banned.
Again, just look at the link of the example I provided of the guy who was in literally the exact same situation as me and who got unbanned a month later. They told him all the same corporate rhetoric of "We've reviewed it multiple times and it won't be changed" and "sufficient evidence". If that was the case, why did it get overturned?