As you all realized, our forum (as every other forum, even the official one and Reddit) is subject to spam. Our spam filter tries to pick those up as quick as possible - and what happens sometimes are "false positives". Very rarely, but it does happen (probably less than one in a thousand though).
WHAT CAN I DO?
If your build (or post or thread) disappeared after adding/editing, this might have been the case. Please post here then (and if you have the link to the build/post/thread, please post it as well as it's very helpful) and we'll check if it has been marked as spam by the system.
WHY DOES IT HAPPEN?
We can never tell exactly *why* a certain build got targeted by the spam system, but one common problem are problematic links (especially link shorteners such as goo.gl - do not use those in your build's description) or certain keywords.
WHAT SHOULD I *NOT* DO?
Do not create the same build/post time and time again. Posting the same stuff 10 times is exactly what chat bots do - so, after your build vanished, posting the exact same build again will make sure that the system thinks it's spam, not the opposite. Also, waiting a few minutes after we un-marked the build might be a good idea; just like the system needs to "learn" that a post contains spam, it also sometimes needs a few minutes to realize that it was wrong, so wait a few minutes with the next edit.
Thanks everyone for your patience and understanding on this matter.
That sounds like a different issue. I just checked your profile and you have no builds that are marked as spam on your account, so if information ever got lost on any of your build creations/edits it must've been due to a different bug.
My build disappeared last night, and my repost just now also disappeared. Now I have a better idea as to why it happened. It's in the crusader subreddit sidebar and a part of the official compendium on the official forums. Would be nice if it could get back up and running. ;D
Posted a build that attached to my account as expected today (02.20). I went to add some more description and it got deleted. I waited about 10 minutes and re-submitted with a different title and skills in new order. Again waited a few minutes for the build to link to my account, then needed to edit one spelling mistake. Deleted again.
I have submitted this build a few times now but can't get past the spam bot no matter the browser used to submit or how I change it. Why am I being flagged as a spammer? Can I get some assistance in getting my build posted?
@Type1Tech: As mentioned in the first post, re-submitting the same build will only reassure the system that it's spam (because posting the same stuff over and over again is what spam bots do).
I've unmarked the first build, should be good now.
More a question then a report. But do older builds get deleted?
Since I created some builds here when playing on ptr to remember them for live servers, but when I look for them now by searching my name as author I don't find a single build anymore, and there should be several :3
Nope, but for some reason I could not find them myself last I looked, might have been some error loading that time :/ But thx for the link, atleast now I can find them again
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ModeratorAs you all realized, our forum (as every other forum, even the official one and Reddit) is subject to spam. Our spam filter tries to pick those up as quick as possible - and what happens sometimes are "false positives". Very rarely, but it does happen (probably less than one in a thousand though).
WHAT CAN I DO?
If your build (or post or thread) disappeared after adding/editing, this might have been the case. Please post here then (and if you have the link to the build/post/thread, please post it as well as it's very helpful) and we'll check if it has been marked as spam by the system.
WHY DOES IT HAPPEN?
We can never tell exactly *why* a certain build got targeted by the spam system, but one common problem are problematic links (especially link shorteners such as goo.gl - do not use those in your build's description) or certain keywords.
WHAT SHOULD I *NOT* DO?
Do not create the same build/post time and time again. Posting the same stuff 10 times is exactly what chat bots do - so, after your build vanished, posting the exact same build again will make sure that the system thinks it's spam, not the opposite. Also, waiting a few minutes after we un-marked the build might be a good idea; just like the system needs to "learn" that a post contains spam, it also sometimes needs a few minutes to realize that it was wrong, so wait a few minutes with the next edit.
Thanks everyone for your patience and understanding on this matter.
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ModeratorThat sounds like a different issue. I just checked your profile and you have no builds that are marked as spam on your account, so if information ever got lost on any of your build creations/edits it must've been due to a different bug.
Happened to me last night. I sadly don't have have a link for it, as I got rather annoyed and went to bed. I hope you can restore it.
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Moderator@SaltyBishop: Unmarked, should be good again.
http://www.diablofans.com/builds/71386-rank-11-the-thrill-gr45-build was mine that disappeared. Turns out I was in the wrong forum looking for help.
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Moderator@rankil: Fixed
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Moderator@enjid3: Fixed - and moved post into the designated thread for this purpose
My build disappeared last night, and my repost just now also disappeared. Now I have a better idea as to why it happened. It's in the crusader subreddit sidebar and a part of the official compendium on the official forums. Would be nice if it could get back up and running. ;D
Here's the link.
http://www.diablofans.com/builds/73431-phalanx-commander-petsader-2-4-tx-bounty-gr68
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Moderatorjab1012: Fixed.
Still a problem as of 02.20.16
Posted a build that attached to my account as expected today (02.20). I went to add some more description and it got deleted. I waited about 10 minutes and re-submitted with a different title and skills in new order. Again waited a few minutes for the build to link to my account, then needed to edit one spelling mistake. Deleted again.
Was at this link but is now gone:http://www.diablofans.com/builds/76723-2-4-infected-chicken-t10-speed-spec
I have submitted this build a few times now but can't get past the spam bot no matter the browser used to submit or how I change it. Why am I being flagged as a spammer? Can I get some assistance in getting my build posted?
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Moderator@Type1Tech: As mentioned in the first post, re-submitting the same build will only reassure the system that it's spam (because posting the same stuff over and over again is what spam bots do).
I've unmarked the first build, should be good now.
Hello, I submitted a build few minutes ago, but it seems disappeared: http://www.diablofans.com/builds/76767-the-frog-cat-helltooth-no-fetishes-wd-support
Should I repost it or the problem can be fixed?
Thanks for your availability.
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Moderator@Smusic92: Fixed!
More a question then a report. But do older builds get deleted?
Since I created some builds here when playing on ptr to remember them for live servers, but when I look for them now by searching my name as author I don't find a single build anymore, and there should be several :3
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ModeratorI see 5 builds when I look at your profile:
http://www.diablofans.com/members/82240-aneij/builds
Should there be more?
Nope, but for some reason I could not find them myself last I looked, might have been some error loading that time :/ But thx for the link, atleast now I can find them again
Thx Bagstone!
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ModeratorFixed it. (Do not re-submit if this happens again, but just post again - tho it shouldn't happen again.)
I read this after trying to repost my build, sorry!! I won't do it again!!
http://www.diablofans.com/builds/76973-zdps-sustained-g-hota-no-fc-cota
Please unmark as spam!! Thank you kindly!!