Blizzard Comic-Con Schedule, Suspensions and RMAH Issues, Blue Posts, Archon's 50 Million Monk Guide

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    Blizzard 2013 San Diego Comic-Con Schedule
    San Diego Comic-Con is getting closer and today Blizzard posted a detailed schedule for their time at the convention. Check out the fun stuff you can take part in and the exclusive items you can see and win if you happen to be attending!

    Originally Posted by Blizzard (Blue Tracker / Official Forums)



    Check out Blizzard’s San Diego Comic-Con schedule of events including panels, booth activities, and partner shenanigans. Copies of your favorite Blizzard books will be available for purchase at the booth—don’t forget to get yours signed by our featured guests at the times listed below. Look for us at booth #115, and be sure to get there early before everything is gone!




    Funko Booth #5343
    Funko will also be selling a limited amount of the Shadow Illidan at their booth. If you haven’t seen this little guy yet, check out our blog post on our SDCC exclusives.

    Sideshow #1929
    Come by to check out the painted Diablo statue in all its hellish glory, and the first look at Deathwing. Sideshow will also be showing off a previously unannounced statue that will be revealed in the Blizzard panel on Thursday.

    Insight Editions #1134
    Each day Insight Editions will be holding a random drawing to give away a copy of The Art of Blizzard. They will also be showing off spreads from the upcoming Diablo: Book of Tyrael.




    - Thursday, July 18 -

    11:30 a.m. - 1:00 p.m.Art of Blizzard Signing
    Wei Wang and Glenn Rane will be signing copies of “Art of Blizzard,” which you can buy at the booth. The Art of Blizzard details some of the most iconic artwork Blizzard has produced over the years in this full-color compilation.

    1:30 p.m. - 3:00 p.m World of Warcraft Tribute Signings (UDON booth #4529)
    A selection of top-flight artists will be on hand to sign and maybe even sketch in your copy of World of Warcraft Tribute. Tribute artists scheduled to appear include Justin Bechtold, Kevin Cameron, Sean Galloway, Matt Grigsby, Dax Gordine, Gregory Higerd, Don Ho, Edwin Huang, Arun Naina, AJ Nazzaro, Laura Rivera, Emmanuel Fuentes, Patrick Scullin, and Arnold Tsang. (Subject to change)

    2:15 p.m. - 3:15 p.m. Blizzard Licensing Panel (Hall 6BCF)
    Chris Metzen (Blizzard Entertainment SVP Story and Franchise Development) and a team of esteemed guests reveal never-before-seen licensed products and plans for 2013/2014. Talk to the designers, writers and artists as we dig into toys, novels, comics, statues, and more. Panel and extended game Q&A session moderated by Kat Hunter (host of BlizzCon coverage on DIRECTV).

    4:30 p.m. - 6:00 p.m. UDON World of Warcraft Tribute Art Book Signings
    Come by the Blizzard booth to meet artists Justin Bechtold, Ginny Higerd, and Arun Naina, whose art is featured in the World of Warcraft Tribute fanart book, curated by UDON.




    - Friday, July 19 -

    11:30 a.m. - 1:00 p.m.World of Warcraft: Dark Riders Signing
    Writer Mike Costa will be signing your World of Warcraft: Dark Riders comics at the Blizzard booth.

    1:30 p.m. - 3:00 p.m World of Warcraft Tribute Signings (UDON booth #4529)
    A selection of top-flight artists will be on hand to sign and maybe even sketch in your copy of World of Warcraft Tribute. Tribute artists scheduled to appear include Justin Bechtold, Kevin Cameron, Sean Galloway, Matt Grigsby, Dax Gordine, Gregory Higerd, Don Ho, Edwin Huang, Arun Naina, AJ Nazzaro, Laura Rivera, Emmanuel Fuentes, Patrick Scullin, and Arnold Tsang. (Subject to change)

    2:00 p.m. - 3:30 p.m.Vol’jin: Shadows of the Horde Signing
    Give us your best troll impression when you pick up your copy of this newly released book and have it signed by author Mike Stackpole. Ya, mon!

    4:30 p.m. - 6:00 p.m. – Pearl of Pandaria Signing
    Blizzard’s Micky Neilson and artist Sean Galloway join forces to sign their NY Times Bestselling original graphic novel, featuring the Pandarian adventures of Li Li Stormstout.




    - Saturday, July 20 -

    11:30 a.m. - 1:00 p.m.Art of Blizzard Signing
    Chris Metzen, Bill Petras, and Roman Kenney will be pleased to sign their name in your book!

    1:30 p.m. - 3:00 p.mWorld of Warcraft Tribute Signings (UDON booth #4529)
    A selection of top-flight artists will be on hand to sign and maybe even sketch in your copy of World of Warcraft Tribute. Tribute artists scheduled to appear include Justin Bechtold, Kevin Cameron, Sean Galloway, Matt Grigsby, Dax Gordine, Gregory Higerd, Don Ho, Edwin Huang, Arun Naina, AJ Nazzaro, Laura Rivera, Emmanuel Fuentes, Patrick Scullin, and Arnold Tsang. (Subject to change)

    2:00 p.m. - 3:30 p.m.Vol’jin: Shadows of the Horde Signing
    Author Mike Stackpole will be signing his newly released book for attendees.




    Dealing With Suspensions and RMAH Authentication
    Along with the constant 'surprise-suspensions', in the last few days there are a lot of complaints about the SMS authentications for the RMAH. Here are a couple discussions that throw some light on the procedures used for resolving such issues.

    Originally Posted by Blizzard (Blue Tracker / Official Forums)

    Hi Tweak,

    We respectfully ask that you do not post in regards to account suspensions in the forums. As a general reminder, forum account actions can be disputed through [email protected]

    There may be a variety of things which determine how, or why an account is actioned - context of the post, number of reports, and penalty history all come to bear on our determination.

    Thank you for your understanding, this thread will now be locked. (Blue Tracker / Official Forums)

    [email protected]
    is useless. stop telling me to report there.
    esp when they stopped replying to any and all emails I send them

    I reply in the matter I receive.
    If they give me an automated response I'll give an automated response in kind.......
    It is only polite. Don't you think?

    Hi Ellis,

    For the record: you won't get an automated responses from that mailbox - we do have moderators whose responsibility it is to review those appeals and inquiries on a daily basis. Although it can take us some time to go through, we definitely try to review those appeals expediently. That being said, many of our responses may take the form of copied responses (at least for the general format).

    We do understand that we can make mistakes too, so if you ever feel we've made an error, just let us know there and we'll do our best to get the issue looked at as quickly as possible. Thanks! (Blue Tracker / Official Forums)

    Just got locked out of rmah -_-
    Changed phone number, and it ask for SMS authentication to sell.
    To change the SMS authenticator, you need access to the old phone number.

    I contacted them, they ask for email, secret answer and I stopped them there...
    Seriously? giving our secret answer to a tech support guy?
    Hi Arden,

    All of our CS is authorized to assist you with account verification. Another way of looking at it is that the lines which separate Tech Support and the Game Masters may not in all cases be as clear as some might believe. There's a good number of us who are crossed-trained and whereas at one point in the day we may be assisting with technical issues, later on we may engage with in-game tickets (Game Master issues).

    Rest assured that we're all on the same page, and if we ask you for your information it's only to make sure we are dealing with the appropriate account holder. Please let us know if you do have any CS issues that you still would like us to work out!

    I hope that clears that up a bit :) (Blue Tracker / Official Forums)




    Blue Posts

    Originally Posted by Blizzard (Blue Tracker / Official Forums)

    Tips on Surviving in Hardcore
    Welcome to Hardcore, nivektuk. Losing your first 60 while it's still fresh is rough, but I'm willing to bet that you'd find a lot of help in public games if you haven't been doing them already. If you decide to give them a go then be sure to be careful with using banners to teleport to comrades, and keep an eye out for the "in combat" icons for your party. The tips thread for staying alive in HC is also a helpful thing to read. Good luck! (Blue Tracker / Official Forums)

    Possible Solutions for Latency in Oceania
    It is possible for Blizzard to implement a service like Battleping or Smoothping? The cost for this shouldn't be much at all. Or even implement it as part of the D3 client.
    This is something I will relay back. Usually we would never recommend a third party service within a product though. Oceania servers are not off the table, but it also isn't a quick fix. Will know more details early next year.

    Will we ever see servers situated more towards Australia and New Zealand? To be honest 200 ping just doesn't cut it for D3, especially when you're a CMWW wizard like me. The latest CC changes have made it so that the 200ms latency reduces the time I have to reset my freeze's cooldown by half, making my job harder than it should be. I'm not saying that the game is unplayable though. It would just be nice to have that little latency advantage that Americans and Europeans have.
    The straight up answer is that we are still going through tech details to see if this is viable. We have made changes to improve latency that from the feedback we have had on this forum has helped for some. When I have a update I'll be posting it here for sure. (Blue Tracker / Official Forums)




    Archon's 50 Million Monk Guide
    Archon is being helpful once again, this time sharing his thoughts and observations on how to gear a Monk with only 50 million gold spent on the Auction House. Recently he made a 50 Mil Demon Hunter Guide and a 50 Mil Witch Doctor Guide.

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