Diablo III Inferno Booster Pack Giveaway
This week we will be holding another giveaway for our active forum members. There will be two winners (one EU and one US). Each winner will receive one Diablo III Inferno Item Booster Pack. These are meant to be quick fun giveaways to help out new characters. However you may get lucky and find something a little bit more powerful!
Important: The Contest thread can be found here. This news post is NOT the contest thread.
Each Booster pack is for softcore and contains the following items:
20 random unidentified items (Between ilvl 61 and 63. There will always be at least one ilvl 63)
While the Breaking News window is typically intended for news or information related to service issues or interruptions, this is something I'll pass along for consideration. Thanks for the suggestion.
That said, we are definitely aware of the scams you and other players have reported and are working on improvements to the Trade window that should help prevent those types of scams from occurring in the future. I’ve spoken with our developers about this issue, and I can assure you that they're passionate about finding a resolution and making it so that players can feel safe and confident about trading with each other again. Unfortunately, the kinds of improvements we're making cannot be implemented via hotfix and instead require a full client patch, so please don’t think that because we haven’t made any changes yet that we do not consider this is a priority. We're hoping to get these improvements in as soon as possible (i.e. with 1.0.4), but keep in mind that sometimes schedules can change due to testing and implementation needs.
In the meantime, we encourage players to always be mindful of possible scams, and to use caution when trading with people they don't know. Additionally, as we posted previously, if you have knowledge of a possible scam (or exploit, hack, or bot), the best way to inform us is by emailing email@example.com or by completing this web form. We also ask that you refrain from posting information on how to scam or exploit others in the forums.
So exploits that effect your bottom line negatively are hotfixed.
And ones that effect your bottom line positively are ignored, ignored, eventually acknowledged, then finally patched?
Some changes can't be hotfixed. It's not a matter of "bottom lines," but of technological limits. Anything that affects client data (or information that's not stored server-side) requires a client patch to update: so things like art, the UI, system functionality, etc. The improvements we're making to the Trade window to help prevent scamming are changes that affect client data, so we'll need to wait for a client patch to implement them.
Out of curiosity, is your avatar a Dragon or a Dragonfly?
It's super-secret hidden option "c": a dragon kite.
Earlier today we got word of a hotfix that was aimed at the rubberbanding issue. Lylirra hit the forums giving a bit more information on the hotfix.
We've been actively looking into reports of rubberbanding in Diablo III and are working to address those issues as quickly as possible. In fact, we just recently implemented some hotfixes that we believe should help improve gameplay and reduce the occurrence of rubberbanding (e.g. when using certain movement-based abilities like Tempest Rush or Strafe or Whirlwind). These fixes may not resolve rubberbanding in 100% of cases, but they should make it so that it happens less frequently and under fewer circumstances.
As always, we appreciate your feedback and reports within the Bug Report forum about these types of problems. If you continue to experience issues with rubberbanding, please let us know (and be sure to check out this guide on reporting:http://us.battle.net...ic/4926752662).
I'd just like to add that it's not all skill based. You can be running around in the world/dungeon and just start rubberbanding around corners, over rocks, etc.
Full hotfix note reads:
Fixed several cases of "rubberbanding" that could sometimes occur while playing under extremely high latency, when a character changed direction or movement speed, or when a character used certain movement-based abilities (like Tempest Rush or Whirlwind)
So, yeah -- the fixes weren't just focused on movement abilities (though that was the main issue in this post, which is why I provided it as an example), but on a variety of conditions.
Replies I desire, Blues I implore thine Hail me!
Verily, I say to thee...nay.
In fact, I have noticed MORE rubber banding the past few days than I have in a while.
Just to give you a frame of reference, the hotfixes were implemented around 5:00 a.m. PDT (today) in the Americas. Even though we know these fixes won't address rubberbanding issues for 100% of the cases we've seen reported, we still hope that they will reduce rubberbanding in general, so if you do continue to have problems, please let us know by posting in the Bug Report forum. That's really the best location for those types of reports, as it'll allow our QA representatives to document them and forward them on to our development team for additional review.
This is great, but any ETA on fixes for all the rubber banding, when your at >100 ms ?
To reiterate, we applied hotifxes to help address rubberbanding under three separate conditions:
while playing under extremely high latency (especially spikey latency), or
whenever a character changes direction or changes movement speed, or
whenever a character uses certain movement-based abilities (like Tempest Rush or Whirlwind)
The latter two fixes are aimed at improving rubberbanding even when playing under normal or optimal latency.
Patch 1.0.4 and SOON
No joke was intended, at least not in the sense you may think.
We often get asked about ETAs and dates of patches, and almost just as often we cannot give an answer because a date has yet to be set.
When we say "Soon™" it is because we are not entirely sure when the patch will actually be ready.
When we say "Soon™" it is because we prefer not to promise a date, which will then cause a lot of anger and frustration if we miss it.
When we say "Soon™" it is because we do not want to create false hopes and raise expectations we may not be able to meet.
When we say "Soon™" it is because Blizzard as a company is known to be using the word “soon” rather often, hence the play on the ”™”.
Until such a time when we are absolutely sure that the patch will be ready, only then will we provide an ETA or date.
On a different note, if you have feedback about the forums or community staff, please send it to CMfeedback-EN@blizzard.com
Sorry, I didn't realize it was trademarked. :), I'll refrain from using it ever again
The ”™” addition to the word "soon" is just a little nudge on the fact the we tend to say soon so often. I doubt it is actually trademarked ;-)
Anyway I can understand most of the points. I assume there is also a certain level of secrecy at blizzard to prevent leaks, that will cause just the problems you have mentioned.
Sure, that goes for secrecy as well. People tend to get angry or frustrated if they are disappointed by announced content not being released on time (or not at all), so we tend to avoid promising things if we are not sure they will be ready and/or working as intended.
why not say eventualy ?
I am rather sure we have actually said that a couple of times in the past when soon was too soon :-)
On a more serious note though, your feedback is noted... I understand that people would like us to be a little more specific than just saying soon.
just give us some path notes or headsup for whats going to change and instead of w8ting its wil be soon
The changes planned for the upcoming patch are not fully set in stone yet, so it is very possible that there will be several changes until such a time when a date for the patch has been set and the patch notes can be finalised.
If we were to post patch notes now, and if it then turns out that some of the things in those notes doesn't make it for the patch anyway, then people will get disappointed and frustrated and they're gonna have a bad time.
I totally understand that the whole "soon" thing is frustrating, but it is not nearly as frustrating as when something you were expecting gets delayed, removed or changed to something completely different.
Well I can see that the blues are back on the forum.. which is nice.
But why not respond to people who actually throw up good ideas on how to fix this game?
Again, we do not wish to raise false hopes and expectations. You should not interpret the lack of a blue post on any given topic as if we do not read them, because we do, it is just that we may not have any information or comments we can share on that particular topic. We do provide information and post comments when we are able to, but mostly, and more importantly, we gather the constructive feedback as well as all of those good ideas you guys post and forward it all to the developers for them to look at.
Rather than commenting on when a patch arrives I would love to see you guys acknowledge some issues and you will put the community's ideas into 1 basket and try to make something of it.
I believe we acknowledge issues quite frequently actually, take as an example the recent message from Mike Morhaime. We do claim that things are peachy and perfect, and we of course do agree with you all that there is room for improvement, which is something we are working on with great diligence.
Also, we constantly forward feedback, ideas and suggestions posted by players to the developers, who are interested in these even if they may not be very feasible. (Blue Tracker / Official Forums)
We've been reading your feedback on topics like this, and the good news is that, as a result of constructive comments in threads like this one, we're looking to make a number of adjustments to the AH, such as raising the number of Preferred Stats slots from 3 up to 6.
We know many of you would love to see an option to cancel auctions too, and that is also something we want to add.
You may also be interested to know that another idea which made it to the to-do list is making it so that stat increases which come from slotted gems aren't taken into account when searching for equipment.
more likely when is this gonna happen?
These are things we're working on right now. Some of them are planned for 1.0.4, and some for 1.1.0. Please keep in mind though, that due to implementation and testing needs, our plans may move around.
Thanks for response. Great to hear about the changes!
We're excited to be able to share them
Something else I might mention is that we want players to be able to search for stats on Legendary items too. (Blue Tracker / Official Forums)
Gems and Legendary Colors
This is actually something we are planning on doing :-)
The colour of the ground text on gems will be changed from white to light blue, which will make gems stand out more from gold drops and other common item drops. We also plan to change the ground text colour on potions, pages of training, and tomes.
What about legendary items? Certain zones almost make them invisible.
We have no immediate plans for changing the ground text colour of legendary items, but that is not the same as it might not happen at all though. It is something we are keeping an eye on for sure :-) (Blue Tracker / Official Forums)
Blizzard Kitty, and What CMs Do
We don’t really make a habit of posting RL pet photos here, but I can tell you she is a rescued Siamese lynx mix with long ear-tufts and teal-blue eyes. I quite enjoy having her at the office, and it’s nice to be able to take a break every now and then and pet her amid the busy days (and sometimes long hours).
This is actually a good point. I would really enjoy a sort of "inside baseball" type look at what exactly a CM's job is. Do they pull double duty as a designer or developer? You guys obviously moderate, but what does your day entail?
This is one of those questions that, while straight forward, is actually incredibly difficult to define because our responsibilities as a Community Manager are so varied. We are liaisons between players and developers, and visa-versa, but the full breadth of our responsibilities is quite complex.
Some of our responsibilities include: attending meetings with developers and other departments, providing ongoing feedback to developers regarding player discussions, sharing information from developers with the community in a variety of formats (forum posts, blogs, Facebook posts, Twitter tweets, YouTube uploads, website galleries, etc.), moderating these when necessary, ensuring the appropriate content is localized and routed to where it needs to go, compiling hotfixes and patch notes, attending brainstorming sessions, writing, editing, more writing, responding to emails, and working within the department and company as a whole to try to better-support our games and community. We also communicate with fansites and help run the promotions and contests associated with our games, including everything from holiday contests to beta key giveaways. When events like product launches and BlizzCon come around, we support those as well.