hey guys, when i play diablo3 , after 30-50 minutes my computer shut down alone.. i opened event viewer to see what error is... and is, this critical system error named kernel-power 41 (63) , random shut down of the computer... i have this problem for diablo3 only... others games works perfectly... what to do?
This scenario usually indicates a problem with the hardware. To help isolate the problem, check the following items:
Overclocking: Disable overclocking to see whether the issue occurs when the system is run at the correct speed.
Check the memory: Verify the memory by using a memory checker. Verify that each memory chip is the same speed and that it is configured correctly in the system.
Power supply: Make sure that the power supply has enough wattage to appropriately handle the installed devices. If you added memory, installed a newer processor, installed additional drives, or added external devices, such devices can require more energy than the current power supply can provide consistently.
Overheating: Check whether the system is overheating by examining the internal temperature of the hardware.
Defaults: Reset the system back to the system defaults to see whether the issues occur when the system is running in its default configuration.
Power supply and Overheating were the first things that I thought of so you may want to start there.
The answer as to why its only happening in d3 for your computer is not easily given.
In general stuff is more complicated than just saying its taxing on cpu/gpu thats why its crashing.
It can be something very tiny detail like d3 executing a certain directX API function which only a few other games (you do not play) use. this function might use a lot of power on the gpu and then it fails because your PSU cannot deliver this spike . (this is just an example)
but in general the hint is correct, something is not correct with your hardware.