Is it possible? Can someone PM me a phone number? id like my account un banned, only phone number i have says the que is "full" how is this even possible? Then it politely ends the call saying most problems an be solved online; oh wait my forum privilege is banned to so i cant ask for help there.
How can a billion dollar company have such incompetent customer service. And or lack of getting customer service.
It gets better i can still pre-order ROS and give them my money on my banned account...
Please and thank you for any help
ya i used that and they used some copy paste response about how they reviewed their prior findings and will not overturn the ban.
But they wont tell me what these findings are that they supposedly "just reviewed" how asinine is that?
the copy pasta i get from blizard
"Thank you for your follow-up contact. An additional review of the previously communicated action taken against the account has been completed. Unfortunately, we have confirmed our initial findings. The account action will not be reversed or amended.
While we understand that you may disagree with some of the policies or conditions, the bottom line is that they allow us to maintain a fun and safe game environment.
We hope this has resolved any concerns you may have had. Please let us know if we can be of further assistance. "
Hope this resolved my concerns? what a joke
So i send a email to the hacks department as i believe i was hacked and get another automated copy paste response.
"This is an automatic message to let you know that Blizzard Entertainment's Hacks & Anti-Piracy team has received your report.
Due to the volume of email we receive, this may be the only response you receive from us regarding this report. Rest assured that your report will be handled appropriately."
blizzard customer service is a joke
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We base all of our actions on the severity of the violation, and take previous violations into consideration. This action has been taken in accordance with the Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html) and our In-Game Policies (http://us.battle.net/support/en/article/policy), which all players acknowledge and agree to prior to participation.
While we understand that you may disagree with some of the policies or conditions, the bottom line is that they allow us to maintain a fun and safe game environment.
We hope this has resolved any concerns you may have had. Please let us know if we can be of further assistance. " Hope this resolved my concerns? what a joke So i send a email to the hacks department as i believe i was hacked and get another automated copy paste response. "This is an automatic message to let you know that Blizzard Entertainment's Hacks & Anti-Piracy team has received your report.
Due to the volume of email we receive, this may be the only response you receive from us regarding this report. Rest assured that your report will be handled appropriately." blizzard customer service is a joke