You're better off just leveling a new character, than waiting around for them to reply (in the right place, as Huertgenwald linked to).
Getting to level 22 takes no time at all, unless you're going around hitting one mob and then running away from the rest on any given level.
Besides, if you're bored of the leveling process, just join any of the communities called "powerleveling" or "boost" or something like that (there's multiple of them) and ask for a level 1-70 boost. You'll be 70 in 15 minutes.
Not sure how you "lost your character". Are you playing hardcore and your character died? In that case it's gone, hardcore characters are not revived. If you're having game issues, please refer to the official forums. We're a fan site and have no means to access your account.