I run a 2gb toxic sapphire and a custom computer, I haven't had issue till the patch 2.3.
Video freeze only in Act V swamp areas.
Can still use mouse and keyboard and computer, but unable to tell what is going on in the game. I have to alt-f4 or TP to get my video back. Sometimes when I TP the video still won't respond. I have reinstalled 4 times different hard drives and in different ways. Completely removed all game files from blizzard and reinstalled all of them again as well.
I am an IT tech, so I know basic troubleshooting steps. If you know why it freezes, it seems to be related to directX v9.
I am running into the same issue with Act 2 Desolate sands. This is really hurting my season experience as I cannot get the materials required to extract legendaries because of this bug. If anyone has any idea on how to fix I would be deeply appreciative.
From what i've tested it seems to be only certain areas within the map itself that cause this to happen; as I've entered from another route other than the waypoint into desolate sands. When I run towards the waypoint the screen freezes but gameplay continues. This has also happened during rifts. The only way I get my video back is by TPing and opening up my task manager.
I do not use turboHUD
I've tried windowed, Fullscreen, ect.
I've tried changing my graphic options around, even dropping resolution.