28th of August my account got permamently closed for 3rd party program.
The programs I had running were:
Razer Lycosa
LoLReplay
Steam
Origin
Spotify
Skype
SoundBlaster Tactic (3D) Control Panel
Realtek HD Audio Manager
Catalyst Control Center
League of Legends
I assume it's most likely the Razer Lycosa software getting flagged.
This is just a warning to people running any of the above programs that you might get flagged & banned for it.
This is not a post to plead my innocence or anything like that, it's just a warning so other players wont get banned for it.
I have been banned once for 60 days from Starcraft 2 for "hacking" (and no, I wasn't).
They refused to even tell me what Warden flagged (which process, etc.) so I could remove it from my computer. I decided to format my hard drive and do a clean Windows install, but still that killed off my passion for SC2 back then.
At that time I was using a few Anti-malwares, Keyboard and mouse management programs, Punkbuster, Steam, Origin, etc.. So a very similar situation to yours. Probably one of them got flagged.
Not telling us for which program we're getting banned prevents us from contacting the developer of that program so he can solve the issue. It's such an ignorant policy.
I can understand why they don't want to tell you what has been picked up as it would make it easier for people botting etc. to find ways around what is being detected.
That said it is a very anti-consumer policy as it makes an appeal more difficult when an innocent program is picked up.
I too would guess Razer Lycosa (has there been a software update or something for it recently?) as the rest seem to be common programs that Warden should know to not flag up, unless you'd modified any of them.
Unfortunately I think there is going to be more and more of this kind of thing as 'soft/hardware as service' moves more in to everyday life. The story about someone being locked out of their Kindle some time last year really put me off the idea of having one, as when flagged up as having broken policies refusing to mention which one, making any kind of appeal meaningless as you've no idea what triggered the ban so can't suggest what innocent activity (assuming there is one) has triggered the ban, thus the consumer is screwed
The only macro I got setup is one for my password, I press one button and it writes it.
I've been in contact with custom support by tickets & sent a email to their feedback team, still banned thought.
I've only logged on with my account on my own computer, and I got mobile authenticator so I'm dubious to being hacked.
I've also ran scans on my computer for virus & malware and havn't found anything that might trigger a ban.
"Goodbye cruel world. Goodbye cruel lamp. Goodbye cruel velvet drapes, lined with what would appear to be some sort of cruel muslin, and the cute little pom-pom curtain pull cords..cruel though they may be, I-"
The programs I had running were:
Razer Lycosa
LoLReplay
Steam
Origin
Spotify
Skype
SoundBlaster Tactic (3D) Control Panel
Realtek HD Audio Manager
Catalyst Control Center
League of Legends
I assume it's most likely the Razer Lycosa software getting flagged.
This is just a warning to people running any of the above programs that you might get flagged & banned for it.
This is not a post to plead my innocence or anything like that, it's just a warning so other players wont get banned for it.
They refused to even tell me what Warden flagged (which process, etc.) so I could remove it from my computer. I decided to format my hard drive and do a clean Windows install, but still that killed off my passion for SC2 back then.
At that time I was using a few Anti-malwares, Keyboard and mouse management programs, Punkbuster, Steam, Origin, etc.. So a very similar situation to yours. Probably one of them got flagged.
Not telling us for which program we're getting banned prevents us from contacting the developer of that program so he can solve the issue. It's such an ignorant policy.
That said it is a very anti-consumer policy as it makes an appeal more difficult when an innocent program is picked up.
I too would guess Razer Lycosa (has there been a software update or something for it recently?) as the rest seem to be common programs that Warden should know to not flag up, unless you'd modified any of them.
Unfortunately I think there is going to be more and more of this kind of thing as 'soft/hardware as service' moves more in to everyday life. The story about someone being locked out of their Kindle some time last year really put me off the idea of having one, as when flagged up as having broken policies refusing to mention which one, making any kind of appeal meaningless as you've no idea what triggered the ban so can't suggest what innocent activity (assuming there is one) has triggered the ban, thus the consumer is screwed
I've been in contact with custom support by tickets & sent a email to their feedback team, still banned thought.
I've only logged on with my account on my own computer, and I got mobile authenticator so I'm dubious to being hacked.
I've also ran scans on my computer for virus & malware and havn't found anything that might trigger a ban.
That's actually a good idea. I might adopt it if I wasn't using the current BNet desktop client (which does all that :P)
And raise you:
"Goodbye cruel world. Goodbye cruel lamp. Goodbye cruel velvet drapes, lined with what would appear to be some sort of cruel muslin, and the cute little pom-pom curtain pull cords..cruel though they may be, I-"