Are people refusing to buy authenticators?

  • #1
    I can understand that some folk might have been unaware of them, but after learning about authenticators, why be so resistant? Assuming at least some of those who refuse/dislike that added, highly beneficial form of account security, are adults, they must see the value in the security measure. I've had one for years and I don't recall there ever being such a resistance to them until D3.

    I mean, as adults, we all deal with home owners/ renters insurance, car or health insurance to protect the things we value in our lives. And that stuff isn't a one time, shipping cost only investment.

    Of course, rationally speaking, the party at fault is that who doesn't make the effort to protect their investments, but is there a counter to this that I have missed?
  • #2
    "This is bullshit! Blizzard should protect my account without making me spend 5 dollars for extra security!! If I'm forced to buy an authenticator to make sure my account is not hacked then I demand a refund! If a refund is not provided, then Blizzard will be hearing from my lawyers."


    That might be the attitude of a lot of people....


    lulz just sayin'
  • #3
    1. Money doesn't grow on trees
    2. Learning about security measures has far more impact on security than that additional layer of protection. The weakest link on the chain lies between monitor and chair.
  • #4
    If everyone were completely rational and logical, a lot of issues in the world would cease to exist. Unfortunately that isn't true, so here we are.
  • #5
    All they care about is profit. Blizzard should deliver acount security as standard, not optional thing, that's just nonsense. If they would really care about players security, the would attach this kind of device to their products, as free gift. You pay for something, that you are ought to get. And don't compare it to innsurance, we're talking about 50$ games compared to 20 000$ car.

    Isn't just comfortable for Blizzard to say, well guys 2 millions account have been stolen, you have to be very careful, or hmm... maybe you will buy authenticator?
    If account would get hacked, you can still recover it by providing your real id to Blizzard, so i don't see problem.
  • #6
    I dont have one, and never got hacked, since the early days of WoW even :S
  • #7
    I dont get it, since authenticator is free for smartphones... Almost everyone should have one.
  • #8
    Quote from Geesixyo

    All they care about is profit. Blizzard should deliver acount security as standard, not optional thing, that's just nonsense. If they would really care about players security, the would attach this kind of device to their products, as free gift. You pay for something, that you are ought to get. And don't compare it to innsurance, we're talking about 50$ games compared to 20 000$ car.

    Isn't just comfortable for Blizzard to say, well guys 2 millions account have been stolen, you have to be very careful, or hmm... maybe you will buy authenticator?
    If account would get hacked, you can still recover it by providing your real id to Blizzard, so i don't see problem.


    And this is exactly what I was referring to.

    1. They do offer it for free if you own a smartphone. No, it's not some clever ploy to get you to buy smartphones: Blizzard have no stake whatsoever in the profits from those.

    2. The physical authenticators are sold at cost: all Blizzard are doing is recouping the cost of making the authenticator. They are not making any profit whatsoever.

    3. it's not unheard of for Blizzard to just say 'you've been hacked too many times, your account is permanently closed now'. Of course, you'd need to be hacked many times for this to occur, but why take the risk? Also, by relying on Blizzard's account restoration service, you're wasting the time of Blizzard's customer service department, which in turn wastes money. Congratulations, you're selfish.

    Just get an authenticator. It's not hard.
  • #9
    got hacked quite a few months ago ("hacked", better say: same password for some forums + bnet account, which was clearly my fault). bought authenticator just to be sure, when rmah hits i dont want to lose money because i was a cheap dumbfuck or because i am too lazy ~~
    you can even emulate mobile phone OS on your computer and install the mobile auth on it, not even thats an excuse :facepalm:
  • #10
    Quote from Geesixyo

    All they care about is profit. Blizzard should deliver acount security as standard, not optional thing, that's just nonsense. If they would really care about players security, the would attach this kind of device to their products, as free gift. You pay for something, that you are ought to get. And don't compare it to innsurance, we're talking about 50$ games compared to 20 000$ car.

    Isn't just comfortable for Blizzard to say, well guys 2 millions account have been stolen, you have to be very careful, or hmm... maybe you will buy authenticator?
    If account would get hacked, you can still recover it by providing your real id to Blizzard, so i don't see problem.


    Or people could just use the free one on their mobile...
  • #11
    I have a smart phone but can not afford the cost of a monthly plan.

    I have only bought one thing online and do not plan on buying anything but Torchlight 2 online.

    I think I will be fine without an authenticator. If it gets hacked it gets hacked. I do not really plan on keeping anything on the characters or in the stash and likely very little gold since that will be used on my addiction to the artisans. I plan on wiping my characters on a regular basis. I might even ask Blizzard on a regular basis to wipe it for me on a monthly or maybe a weekly basis. Yes I am a card carrying member of D3 mentaldom

    Yes if the account gets hacked my email is a greater risk but I do not use the same password for it

    I only have the starters edition at the moment but will be getting the full version.
  • #12
    Quote from Geesixyo

    All they care about is profit. Blizzard should deliver acount security as standard, not optional thing, that's just nonsense. If they would really care about players security, the would attach this kind of device to their products, as free gift. You pay for something, that you are ought to get.

    They don't make a profit from the authenticators - they charge what it costs Blizzard to produce/distribute and such. Explain why the authenticator app is free, if all they cared about is profit?
  • #13
    I have been playing WoW since Vanilla and when they annouced they were going to make authenticators it sounded like a good idea. But I have always been very causious with my pc, what I click on and what not.. Never been hacked, so therefore I dont need a authenticator.

    As forgetfull as I am, I dont need something I know gets lost easily just like my keys! No keys, no coming in the house - No auth, no gaming. Maybe you think this is a stupid reason, for me it makes perfect sense :P

    Its smart, but still.. I still hear of people getting hacking even tough they got authenticators.

    Oh and... Not gonna pay extra for stuff like that.
  • #14
    People complaining about 2-step verification are just stupid.

    There is absolutely no way for Blizzard to "provide a secure game" if the only form of security you chose is username and password and lost them to a hacker. You opt to log in easily with just a username and password from anywhere. But how could ever Blizzard know if that was you or a hacker?

    One thing they probably can do is do the same as google and use SMS in the 2-step verification just like gmail does for every machine you use. And I think they are planning to do that, the SMS security layer recently added may be testing the ground for a new SMS-only authenticator.

    But so far many people have smartphones and can download the app for free. If the authenticator is a strategy to earn money it is seriously a lame one.
  • #15
    Quote from Hans

    I have a smart phone but can not afford the cost of a monthly plan.


    You do realize that you don't need to have internet access to use the authenticator, don't you?

    Once you download and activate it (it can be done in any wireless network) you just have to use it offline.
  • #16
    That hacking stuff.

    Has nothing to do with authenticators.........................................

    :facepalm: .......................................
  • #17
    Quote from Roger

    Quote from Hans

    I have a smart phone but can not afford the cost of a monthly plan.


    You do realize that you don't need to have internet access to use the authenticator, don't you?

    Once you download and activate it (it can be done in any wireless network) you just have to use it offline.


    This. I use the authenticator on my iPod Touch. I also have it on an old smartphone for which I no longer have a SIM chip, in case I drop my iPod in the toilet or something similarly stupid. There are even authenticator options that run on your PC - an open source one called WinAuth (If you are willing to trust a third party with your b.net security) or an emulated Android device to run the Android authenticator. While these are obviously less secure than using an actual separate device, they are still better than not having an authenticator at all.
  • #18
    If they get hacked repeatedly, and refuse to get an authenticator, if they get hacked more than twice, Blizzard won't restore them, and after too many more times Blizzard will just ban the account. Then they won't have to bitch anymore. It's the end-user's choice to take responsibility for their own security or not. Blizzard is just trying to lend a helping hand with the authenticator.
  • #19
    Diablo 3 : £30-£50
    Keeping your account secure: Less than £10... (Free if you have a Android, Smart or Blackberry)...

    Only idiots don't have one
  • #20
    i used a physical autchentircator untill i got a smartphone, i dind't get hacked either before that ever, i just bought to be safe so it did NOT happend. I still have my physical incase my phone breaks down.
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