I'm posting for friend of mine he's current at work, basically he did some account reset on battle.net account . When he goes back to diablo Ros "Hardcore" mode all of his players are gone ! There is "No Restore" button. The only thing left are softcore character which he doesn't even play.
Sounds like he's connecting to the wrong region. Diablo 3 players can create characters on any region -- he needs to check the other regions and see if his hardcore characters are on those.
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I'm posting for friend of mine he's current at work, basically he did some account reset on battle.net account . When he goes back to diablo Ros "Hardcore" mode all of his players are gone ! There is "No Restore" button. The only thing left are softcore character which he doesn't even play.
How do you get it back ? please help !!!
and good luck with this