I know its still early and stuff, but I kinda expected Blizzard to be a little more prepared for this stuff, or at least quicker to resolve the issue. This has been going on for awhile. I still love Blizz and I understand, its just a crappy situation for the both of us I guess...
Why does it always have to be about you for you selfish kids?
Bobby needs a new Matisse on the wall. Yet all you can think about is this game you think you "paid for".
Seriously, grow up and stop whining.
What an idiotic thing to say. Let me explain to you how a business works. The business makes a product, then the consumer purchases the product for currency, to which the consumer uses the product and the business makes revenue. When a business fails to make a product, they lose money. You lose enough money and you go bankrupt, thus ends the business. In this particular case, we customers paid for the software product known as Diablo 3. Currently, we paid for a non-existent product, because our product cannot be accessed for hours at a time without advanced notice or reasonable justification. That is what is known as a fraudulent transaction, as selling a product that is faulty or ceases to function, when the business promised a product that is functional. When a business sells fraudulent products, the business loses money via word of mouth due to lost potential sales, as well as lawsuits from customers wanting compensation for their bad sale. I'm not the suing type, but similar things have happened to many companies before, and the company loses millions through class-action lawsuits.
Back to my main point, you would be an idiot for defending paying for a product that does not work. This is not the first time the servers have been down randomly for hours, this is not the first time our product has failed to work properly.
Why does it always have to be about you for you selfish kids?
Bobby needs a new Matisse on the wall. Yet all you can think about is this game you think you "paid for".
Seriously, grow up and stop whining.
What an idiotic thing to say. Let me explain to you how a business works. The business makes a product, then the consumer purchases the product for currency, to which the consumer uses the product and the business makes revenue. When a business fails to make a product, they lose money. You lose enough money and you go bankrupt, thus ends the business. In this particular case, we customers paid for the software product known as Diablo 3. Currently, we paid for a non-existent product, because our product cannot be accessed for hours at a time without advanced notice or reasonable justification. That is what is known as a fraudulent transaction, as selling a product that is faulty or ceases to function, when the business promised a product that is functional. When a business sells fraudulent products, the business loses money via word of mouth due to lost potential sales, as well as lawsuits from customers wanting compensation for their bad sale. I'm not the suing type, but similar things have happened to many companies before, and the company loses millions through class-action lawsuits.
Back to my main point, you would be an idiot for defending paying for a product that does not work. This is not the first time the servers have been down randomly for hours, this is not the first time our product has failed to work properly.
Why does it always have to be about you for you selfish kids?
Bobby needs a new Matisse on the wall. Yet all you can think about is this game you think you "paid for".
Seriously, grow up and stop whining.
What an idiotic thing to say. Let me explain to you how a business works. The business makes a product, then the consumer purchases the product for currency, to which the consumer uses the product and the business makes revenue. When a business fails to make a product, they lose money. You lose enough money and you go bankrupt, thus ends the business. In this particular case, we customers paid for the software product known as Diablo 3. Currently, we paid for a non-existent product, because our product cannot be accessed for hours at a time without advanced notice or reasonable justification. That is what is known as a fraudulent transaction, as selling a product that is faulty or ceases to function, when the business promised a product that is functional. When a business sells fraudulent products, the business loses money via word of mouth due to lost potential sales, as well as lawsuits from customers wanting compensation for their bad sale. I'm not the suing type, but similar things have happened to many companies before, and the company loses millions through class-action lawsuits.
Back to my main point, you would be an idiot for defending paying for a product that does not work. This is not the first time the servers have been down randomly for hours, this is not the first time our product has failed to work properly.
Before throwing around terms like "fraudulent transaction," you should maybe read those terms you clicked a box acknowledging without actually reading.
Long story short? You didn't buy a game. You bought the right to access the game, and it is explicitly stated, on an "as is" and "as available" basis. Servers are down? Guess what, it's not available.
Were you explicitly, or even implicitly advised somewhere the servers would have X% uptime? If so, do you have statistics showing the servers are not meeting such a requirement?
Treid a good hour now, compared to launch at midnight it only took me 20 minutes. How can it get worse then launch after a smal patch...?
It shouldn't, but my guess is they may have temporarily allocated extra resources/failover devices at launch, and then repurposed the devices at a later date/time for another purpose.
I've had a standing theory they may have used the servers intended for RMAH to temporarily serve as extra capacity for authentication at launch, since they knew they'd be getting hammered heavily at that point. I could be totally off base with that, though, and it wouldn't surprise me if I was
Welcome to patch day. Anyone who played WoW shouldn't be surprised.
Also, don't be starting to spout 'fraudulent' and all that. Read the license/ToS you agreed to. Nowhere in there are you guaranteed 24/7 service. So you can't really call it fraud. You can be unhappy about it and complain, sure, but let's get our definitions straight.
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for he to-day that sheds his blood with me
shall be my brother..."
I saw a 8XX DPS WEAPON FOR 25K , on the front page amongst other 700K golds
I hit buy, and it said FAIL
FUCK
Edit: Then 3006, then 37. Oh well, got excited for a minute.
Then "error switching heroes"
Then DC
Now 37
Bobby needs a new Matisse on the wall. Yet all you can think about is this game you think you "paid for".
Seriously, grow up and stop whining.
What an idiotic thing to say. Let me explain to you how a business works. The business makes a product, then the consumer purchases the product for currency, to which the consumer uses the product and the business makes revenue. When a business fails to make a product, they lose money. You lose enough money and you go bankrupt, thus ends the business. In this particular case, we customers paid for the software product known as Diablo 3. Currently, we paid for a non-existent product, because our product cannot be accessed for hours at a time without advanced notice or reasonable justification. That is what is known as a fraudulent transaction, as selling a product that is faulty or ceases to function, when the business promised a product that is functional. When a business sells fraudulent products, the business loses money via word of mouth due to lost potential sales, as well as lawsuits from customers wanting compensation for their bad sale. I'm not the suing type, but similar things have happened to many companies before, and the company loses millions through class-action lawsuits.
Back to my main point, you would be an idiot for defending paying for a product that does not work. This is not the first time the servers have been down randomly for hours, this is not the first time our product has failed to work properly.
+1
Long story short? You didn't buy a game. You bought the right to access the game, and it is explicitly stated, on an "as is" and "as available" basis. Servers are down? Guess what, it's not available.
Were you explicitly, or even implicitly advised somewhere the servers would have X% uptime? If so, do you have statistics showing the servers are not meeting such a requirement?
I've had a standing theory they may have used the servers intended for RMAH to temporarily serve as extra capacity for authentication at launch, since they knew they'd be getting hammered heavily at that point. I could be totally off base with that, though, and it wouldn't surprise me if I was
Also, don't be starting to spout 'fraudulent' and all that. Read the license/ToS you agreed to. Nowhere in there are you guaranteed 24/7 service. So you can't really call it fraud. You can be unhappy about it and complain, sure, but let's get our definitions straight.