So I just got the new iPhone 5...and well i forgot to write down my old authenticator. So I tried to restore it and this doesnt work. Now not only can i not play, but i cannot sign into battlenet b/c it requires my authenticator. What do I do? or am i stuck until I can get someone on the phone for support?
you will have to call blizzard and send em copy of your ID to reset your authenticator....also authenticator APP desynchronize if your phone run out of battery and you will have to do the same thing too, i strongly recomment you to use a physical authenticator for this reason
you will have to call blizzard and send em copy of your ID to reset your authenticator....also authenticator APP desynchronize if your phone run out of battery and you will have to do the same thing too, i strongly recomment you to use a physical authenticator for this reason
I was wondering if that was the thing to do. I just dont want to have to carry it around. If i get a physical authenticator do u think it would sink with the one on my phone or be different OR can you even have both?
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ModeratorHave you tried the official forums? There are actually similar threads and they recommend calling the hotline. I'd try this if I were you.
Yes, once u do that it takes u to when u have to authenticate to get on the your battlenet page.
I was wondering if that was the thing to do. I just dont want to have to carry it around. If i get a physical authenticator do u think it would sink with the one on my phone or be different OR can you even have both?