"Diamond Gate" Cinematic missing, please help

  • i first notice this last week, when i click into the button at the log-in screen
    wanting to watch some clips while making coffee
    then i found that, i am missing the clip where "leah-blo" came to the diamond gate
    and had a punch on with that golden armor angel dude...
    i believe it's show play after u walk into that big red portal
    which takes you to act.4?

    so i went back in game, re-played last bit of act.3
    but after i walk into the portal, nothing happened (nightmare)
    then i was told the cinematic only play once for each char
    so i made a new char, and started playing again
    then notice, during the game, i got to watch all other cinematic
    except that one

    dose anyone know why this happen?
    or, how can i fix this issue?
  • Beatboxninja,

    See if editing your D3Prefs.txt file in the My Documents\Diablo III folder so the cut scene lines look like these helps.

    PlayedCutscene0 "31”
    PlayedCutscene1 "31"
    PlayedCutscene2 "23"
    PlayedCutscene3 "143"