Error 315300 'Incorrect username/password'

  • Hello,
    I have a problem in Diablo 3 beta and think could get a hand from you. I got my key of Diablo 3 beta ten days ago. But I can not login it along.

    "Your account name or password is incorrect, please try again" ERROR_315300
    I am 100% sure all info is right, as I have used it to log in to battlenet and world of warcraft...

    And I still fail to login D3 both on the computer of mine and my friend's with my account, while I can login D3 with other account on this two.

    I'm sure that there isn't any problem with my client and the D3 servers .

    I have contected the Blizzard Support, and they recommended me to post here.

    Please help me!!! Thanks~~
  • Feathermoon,

    It may have something to do with the region your Battle.net account is in. Do you know if your friend's account is also from the same region as yours?

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  • Feathermoon,

    That's a US account while yours is a TW one.

    I'm not sure if that's why you can't login but I'd think it's related somehow. I'll have to wait until tomorrow to inquire though as it's late here and the people I'd ask have gone home for the night.

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    Support Information Administrator
    I'm available in this forum Tue-Sat 11am-3pm, 4pm-8pm (Pacific)

  • Feathermoon,

    Just wanted to let you know, I'm still waiting on an answer for you.

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    Support Information Administrator
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