AccountLogon failure error=3

  • I have been getting this error when attempting to log on the D3 beta client. Anyone know what the problem is? I have the complete download and the game has special permissions with my firewall.
  • Claudius ,

    If you happen to have a long password on your Battle.net account, try typing in one less character at the end when logging into Diablo III with it. Keep shortening it and try again each time. Long password are truncated everywhere else automatically but it appears Diablo III isn't doing that at this time. so a long password technically won't match when it's verified. I believe it wants no more than 15 characters even though it appears to accept up to 49.

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  • Another option is to turn off UAC in Vista or Win7 while playing though running as an Administrator should accomplish the same thing.

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  • Beristian ,

    We really can't do any troubleshooting with you while the Beta is down. It's not due back up until around 8 pm Pacific.

    The solutions I've seen so far have been Running as an Admin if you use Vista or Win 7 and the Battle.net account password length being too long. You might try changing your account password later when the server's back up and see if it helps.

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