"uninstall.xml" could not be read

  • what?
    why?
    i need to try a reinstall and can not because the uninstall xml can not be read.

    help
  • ADAMDESTROYS,

    You don't have to run an uninstall to remove the game, just manually delete the game folder where it's installed.

    Make sure you're using an account that's in the Administrator's Group in Windows. In fact, it may help to create a new user account and add them to that group first, then use it to install the game.

    ____________________________________________________________________
    Customer Support Representative
  • You can just delete the Diablo II folder, along with these folders:

    C:\ProgramData\Battle.net
    C:\Users\<username>\Documents\Diablo III
    ________________________________________________
    Support Information
    http://us.battle.net/support
    'Constant change is here to stay.'
  • ADAMDESTROYS,

    Were you able to reinstall?

    I'd also suggest deleting two folders.

    C:\ProgramData\Blizzard Entertainment

    and

    C:\ProgramData\Battle.net

    They hold cached data among other things that will be recreated/rebuilt when the game launches the next time.

    ____________________________________________________________________
    Customer Support Representative