The application has encountered an unexpected error

  • Suddenly having the same problem after season 11
  • Hello caele0512,

    I had a look over the crash code you provided (thank you) and it seems like the game may be crashing due to a driver issue. The game is trying to call the driver version from Windows and it's crashing, possibly because it can't find the driver version for your Nvidia drivers. In the DXDIAG you posted the driver version is actually blank.

    Card name: NVIDIA GeForce GTS 450
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 23.21.0013.8792 (English)
    Driver Version:
    Driver Date/Size: 10/6/2017 21:32:47, 18203456 bytes


    What I would recommend would be to fully uninstall the current drivers using a program called Display Driver Uninstaller and then reinstall the latest version (388.00) from the Geforce.com website. Here's a link to where you can download DDU:

    https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=915&sid=165cba5bfa6af66d414d53223dd64440
    (Click on "Official Download Here")

    Once the Nvidia drivers have been fully removed go ahead and download the new driver here:

    https://www.geforce.com/drivers/results/125894

    Go ahead and try the game again once that's been installed and after you reboot. If you still get the crash I would recommend also making sure that your Windows 7 is fully up to date by manually checking for Windows updates.

    Hopefully this helps!