Error 1016 DCs

  • Hi I have been having random dcs - sometimes 1016 and sometimes the game just says I have been dc-ed without an error code.

    I am based in Southeast Asia and play NA. Ping is regularly 200-300.

    My tracert and pathping:
    1 <1 ms <1 ms <1 ms 192.168.1.254
    2 2 ms 6 ms 2 ms bb118-200-31-254.singnet.com.sg [118.200.31.254]
    3 4 ms 2 ms 2 ms 202.166.123.130
    4 2 ms 2 ms 2 ms 202.166.123.129
    5 2 ms 2 ms 2 ms ae8-0.qt-cr03.singnet.com.sg [202.166.121.101]
    6 2 ms 2 ms 2 ms ae13-0.tp-cr03.singnet.com.sg [202.166.120.109]
    7 3 ms 2 ms 6 ms ae4-0.tp-er03.singnet.com.sg [202.166.123.70]
    8 3 ms 3 ms 2 ms 203.208.191.113
    9 3 ms 2 ms 2 ms 203.208.149.138
    10 209 ms 179 ms 185 ms 203.208.151.218
    11 186 ms 185 ms 193 ms 203.208.173.138
    12 178 ms 184 ms 180 ms lag-8.ear2.SanJose1.Level3.net [4.68.73.69]
    13 191 ms 186 ms 186 ms ae-1-6.bar2.SanFrancisco1.Level3.net [4.69.140.153]
    14 186 ms 180 ms 182 ms BLIZZARD-EN.bar2.SanFrancisco1.Level3.net [4.16.82.162]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 174 ms 174 ms 199 ms 37.244.0.103
    18 194 ms 174 ms 189 ms 24.105.30.129

    Trace complete.



    Tracing route to 24.105.30.129 over a maximum of 30 hops

    0 user.singnet.com.sg [192.168.1.6]
    1 192.168.1.254
    2 bb118-200-31-254.singnet.com.sg [118.200.31.254]
    3 202.166.123.130
    4 202.166.123.129
    5 ae8-0.qt-cr03.singnet.com.sg [202.166.121.101]
    6 ae13-0.tp-cr03.singnet.com.sg [202.166.120.109]
    7 ae4-0.tp-er03.singnet.com.sg [202.166.123.70]
    8 203.208.191.113
    9 203.208.149.138
    10 203.208.152.214
    11 203.208.173.138
    12 lag-8.ear2.SanJose1.Level3.net [4.68.73.69]
    13 ae-1-6.bar2.SanFrancisco1.Level3.net [4.69.140.153]
    14 BLIZZARD-EN.bar2.SanFrancisco1.Level3.net [4.16.82.162]
    15 * * *
    Computing statistics for 350 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 user.singnet.com.sg [192.168.1.6]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.254
    0/ 100 = 0% |
    2 1ms 0/ 100 = 0% 0/ 100 = 0% bb118-200-31-254.singnet.com.sg [118.200.31.254]
    0/ 100 = 0% |
    3 2ms 0/ 100 = 0% 0/ 100 = 0% 202.166.123.130
    0/ 100 = 0% |
    4 2ms 0/ 100 = 0% 0/ 100 = 0% 202.166.123.129
    0/ 100 = 0% |
    5 2ms 0/ 100 = 0% 0/ 100 = 0% ae8-0.qt-cr03.singnet.com.sg [202.166.121.101]
    0/ 100 = 0% |
    6 3ms 0/ 100 = 0% 0/ 100 = 0% ae13-0.tp-cr03.singnet.com.sg [202.166.120.109]
    0/ 100 = 0% |
    7 2ms 0/ 100 = 0% 0/ 100 = 0% ae4-0.tp-er03.singnet.com.sg [202.166.123.70]
    0/ 100 = 0% |
    8 3ms 0/ 100 = 0% 0/ 100 = 0% 203.208.191.113
    0/ 100 = 0% |
    9 6ms 0/ 100 = 0% 0/ 100 = 0% 203.208.149.138
    0/ 100 = 0% |
    10 184ms 0/ 100 = 0% 0/ 100 = 0% 203.208.152.214
    0/ 100 = 0% |
    11 183ms 0/ 100 = 0% 0/ 100 = 0% 203.208.173.138
    0/ 100 = 0% |
    12 189ms 0/ 100 = 0% 0/ 100 = 0% lag-8.ear2.SanJose1.Level3.net [4.68.73.69]
    20/ 100 = 20% |
    13 --- 100/ 100 =100% 80/ 100 = 80% ae-1-6.bar2.SanFrancisco1.Level3.net [4.69.140.153]
    0/ 100 = 0% |
    14 300ms 20/ 100 = 20% 0/ 100 = 0% BLIZZARD-EN.bar2.SanFrancisco1.Level3.net [4.16.82.162]

    Trace complete.


    Advice pls, TIA.
  • 09/03/2017 03:58 AMPosted by rahl
    10 209 ms 179 ms 185 ms 203.208.151.218

    09/03/2017 03:58 AMPosted by rahl
    10 184ms 0/ 100 = 0% 0/ 100 = 0% 203.208.152.214
    0/ 100 = 0% |

    Hey rahl,

    Hop 10 looks to be where the latency trouble is starting. If you notice, the latency is down around 2-6ms all the way through hop 9 on both tests, then jumps to over 180ms on hop 10. This is something that you'll need to contact your ISP about. In the mean time, you might try Google Public DNS or a different connection all together, to see if the latency is resolved that way.
  • rahl,

    Have you tried switching back off the Google dns? Or tethering to your phone to see if that helps? If it does, then you can take that information and those trace routes to your ISP and see what they can do to help you out.