Game Key is not accepted

  • I just received a copy of Diablo 3 from Amazon. I installed it and tried putting in the game key but I keep getting an error message saying it is not accepted. I do not know WTF is going on here. I spent $40 for this game and I refused to have my enjoyment ruined on a [email protected]#$ing technicality. I know this game is brand new and not a used copy, This is the first time something like this has happened with a Blizzard game. I am a very unhappy customer right now, Blizzard.
  • WyreWizard,

    All that should be able to cause that is if the key is invalid or possibly being mistyped when entered.

    Can you send me a legible digital picture of the key via an email to [email protected]? I'll be able to verify it and also check if it's already been claimed by anyone for you.

    _________________________________________________________
    I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
    Saturday 10 am - 7 pm Pacific Time
    Feedback? - https://www.surveymonkey.com/s/Omrakos
  • WyreWizard,

    You can get to our store at: https://us.battle.net/shop/en/

    Keys are not sold separately though.

    You'll get an authentication key when you purchase the retail copy of the game no matter where it's purchased from as long as the seller is legitimate. Be wary of used copies being sold as they'll likely contain a key that can no longer be used.

    _________________________________________________________
    I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
    Saturday 10 am - 7 pm Pacific Time
    Feedback? - https://www.surveymonkey.com/s/Omrakos
  • @WillemStoltz
    The last post on this thread was about 2 years ago. So we can avoid necroing posts, please do be sure to create your own thread in the future ^_^

    With that said, something like this is best taken care of by putting in a support ticket here. So that we can better assist you, please include an image of the CD keys!