Lagging every 3 min

  • EITHER FIX THE SERVERS OR GIVE US OFFLINE MODE THIS IS BS HOW ARE WE SUPPOSE TO COMPLETE HIGH GRS AND UPGRADE GEMS WHEN LAG KEEPS COMING ON EVERY 3 DAMN MINUTES AND I LOSE AN UPGRADE GIVE US OFFLINE MODE OR FIX UR SERVERS THIS IS RIDICULOUS AND IS PISSING ME OFF
  • IceD,

    Please don't use all caps when typing in the forum, it looks like you're shouting.
    Also, when you post, don't expect to get an answer immediately.

    For your lag issue, I'd like to see a WinMTR report from you first before I make any guesses as to what may be your problem.

    https://us.battle.net/support/en/article/27780
  • IceD,

    Please run the WinMTR test in the article I linked. Let it run for at least 10 minutes, longer is even better as it provides more data. You need to be playing the game while the test is running too and experiencing the lag you're talking about which should be easy if it's happening every three minutes.
  • IceD,

    The first hop which is from your PC to your modem is where it's not looking so good. That first connection should always be the best with no latency at all as it's just a short wire or distance away.

    hitronhub.home - 6 | 961 | 908 | 1 | 101 | 3310 | 10 |

    Yet, you're experiencing 6% packet loss, and for some reason, a more than 3 second delay at one point.

    What model Hitron modem are you using from Shaw?

    They've been having trouble with some models as can be seen by Googling "Shaw Hitron latency disconnects".
  • IceD,

    Did you Google "Shaw Hitron latency disconnects"?
  • IceD,

    Example post from a Shaw forum - https://community.shaw.ca/thread/36415

    Your modem is using an Intel Puma CPU inside. That cpu is known to be having serious problems with latency and disconnects. We even have a post on our Wow Tech Support forum about it. - https://us.battle.net/forums/en/wow/topic/20752441321#post-1

    Try to get Shaw to replace your modem with a model not using the Intel Puma 6 cpu.