Sound Broken (Windows 10 Insider Preview)

  • It was working fine last night. Then I installed Windows Updates.

    Before anyone asks, I already tried rebooting.

    Version 1703 (OS Build 16215.1000)

    <code>
    BuildLab : 16215.rs_prerelease.170603-1840
    CompositionEditionID : Professional
    BuildBranch : rs_prerelease
    ReleaseId : 1703
    </code>

    <code>
    2017.06.15 22:31:47.478524700 ****** Sound Device Caps ******
    2017.06.15 22:31:47.499627400 Found 3 sound drivers:
    2017.06.15 22:31:47.504084100 Driver 0: 'Speakers (Realtek High Definition Audio)'
    2017.06.15 22:31:47.508198400 Min Freq: 48000, Max Freq: 48000
    2017.06.15 22:31:47.512116100 Speaker Mode: Stereo
    2017.06.15 22:31:47.516025700 Driver Capabilities:
    2017.06.15 22:31:47.520678100 Device can output to 8bit integer PCM.
    2017.06.15 22:31:47.524226400 Device can output to 16bit integer PCM.
    2017.06.15 22:31:47.527653700 Device can output to 24bit integer PCM.
    2017.06.15 22:31:47.531194700 Device can output to 32bit integer PCM.
    2017.06.15 22:31:47.535031100 Device can output to 32bit floating point PCM.
    2017.06.15 22:31:47.539861400 Driver 1: 'Realtek Digital Output (Realtek High Definition Audio)'
    2017.06.15 22:31:47.544008700 Min Freq: 48000, Max Freq: 48000
    2017.06.15 22:31:47.547815100 Speaker Mode: Stereo
    2017.06.15 22:31:47.551681700 Driver Capabilities:
    2017.06.15 22:31:47.557533400 Device can output to 8bit integer PCM.
    2017.06.15 22:31:47.561834700 Device can output to 16bit integer PCM.
    2017.06.15 22:31:47.565860700 Device can output to 24bit integer PCM.
    2017.06.15 22:31:47.569492400 Device can output to 32bit integer PCM.
    2017.06.15 22:31:47.573117700 Device can output to 32bit floating point PCM.
    2017.06.15 22:31:47.578465100 Driver 2: 'Realtek Digital Output(Optical) (Realtek High Definition Audio)'
    2017.06.15 22:31:47.582214400 Min Freq: 48000, Max Freq: 48000
    2017.06.15 22:31:47.585684700 Speaker Mode: Stereo
    2017.06.15 22:31:47.591352400 Driver Capabilities:
    2017.06.15 22:31:47.603465700 Device can output to 8bit integer PCM.
    2017.06.15 22:31:47.607193400 Device can output to 16bit integer PCM.
    2017.06.15 22:31:47.610703100 Device can output to 24bit integer PCM.
    2017.06.15 22:31:47.614632400 Device can output to 32bit integer PCM.
    2017.06.15 22:31:47.618566100 Device can output to 32bit floating point PCM.
    2017.06.15 22:31:47.622152700 Selecting driver 0 (Speakers (Realtek High Definition Audio))
    2017.06.15 22:31:47.625855400 Speaker Mode: Stereo
    2017.06.15 22:31:47.629628100 Initializing sound with 32 channels
    </code>

    I tried switching back and forth between audio outputs, but that didn't work. Here's the log from that. (I removed the memory stats)

    <code>
    2017.06.15 22:54:49.793932200 Disposing sound subsystem...
    2017.06.15 22:54:49.798578800 Start SoundPlatform::Dispose()
    2017.06.15 22:54:49.802959800 StopOVTStream
    2017.06.15 22:54:49.810222200 - Releasing DSP effects
    2017.06.15 22:54:49.814049800 - Releasing FMOD System
    2017.06.15 22:54:49.844437500 Finish SoundPlatform::Dispose()
    2017.06.15 22:54:49.848708500 Initializing sound subsystem...
    2017.06.15 22:54:49.852705500 Selecting driver 1 (Realtek Digital Output (Realtek High Definition Audio))
    2017.06.15 22:54:49.859042800 Speaker Mode: Stereo
    2017.06.15 22:54:49.862932800 Initializing sound with 32 channels
    2017.06.15 22:54:56.376211500 Disposing sound subsystem...
    2017.06.15 22:54:56.380548800 Start SoundPlatform::Dispose()
    2017.06.15 22:54:56.384870200 StopOVTStream
    2017.06.15 22:54:56.389070500 - Releasing DSP effects
    2017.06.15 22:54:56.393198500 - Releasing FMOD System
    2017.06.15 22:54:56.427200200 Finish SoundPlatform::Dispose()
    2017.06.15 22:54:56.431810500 Initializing sound subsystem...
    2017.06.15 22:54:56.435662800 Selecting driver 2 (Realtek Digital Output(Optical) (Realtek High Definition Audio))
    2017.06.15 22:54:56.441606500 Speaker Mode: Stereo
    2017.06.15 22:54:56.445256500 Initializing sound with 32 channels
    2017.06.15 22:55:09.289298500 Disposing sound subsystem...
    2017.06.15 22:55:09.293772200 Start SoundPlatform::Dispose()
    2017.06.15 22:55:09.297945200 StopOVTStream
    2017.06.15 22:55:09.301965500 - Releasing DSP effects
    2017.06.15 22:55:09.305845500 - Releasing FMOD System
    2017.06.15 22:55:09.334060800 Finish SoundPlatform::Dispose()
    2017.06.15 22:55:09.338179800 Initializing sound subsystem...
    2017.06.15 22:55:09.341747200 Selecting driver 0 (Speakers (Realtek High Definition Audio))
    2017.06.15 22:55:09.347869200 Speaker Mode: Stereo
    2017.06.15 22:55:09.351705200 Initializing sound with 32 channels
    2017.06.15 22:55:12.549647800 GameDisposeGames()
    2017.06.15 22:55:12.553438200 ENDING GAME
    </code>
  • Nekekami,

    Are your Realtek Audio drivers current? Any Razer products in use? If so, try temporarily disabling or uninstalling them.