Momentary Black Screen during Battlefields of Eternity

  • Just started getting Black Screens during Battlefields of Eternity, game doesn't stop; just goes black for a moment and then resumes. Anybody else have this happen? Brand new computer with newest I7 core and 1080 card. Hopefully doesn't continue in other games.
  • Hey Wolfman666,

    I have not seen anything specific with Battlefields of Eternity that would cause the black screens. To find out what is causing this I do have some initial steps I would like you to try that I have seen help stop other black screen issues I have seen.

    • Even though it is a new computer the software on it may not be up to date. To be on the safe side make sure Windows and the drivers in the computer are up to date.

    • Run the Diablo III repair tool.

    • Disable the Windows 10 Game DVR, Game Bar and Game mode options.
    Disable Game DVR
      1) Open the Start menu.
      2) Click Settings.
      3) Click Gaming.
      4) Select Game DVR from the sidebar.
      5) Toggle Record in the background while I’m playing a game to Off.

    Disable Game Bar
      1) Open the Start menu.
      2) Click Settings.
      3) Click Gaming.
      4) Select Game Bar from the sidebar.
      5) Toggle Record game clips and screenshots using Game Bar to Off.

    Disable Game Mode
      1) Open the Start menu.
      2) Click Settings.
      3) Click Gaming.
      4) Select Game Mode from the sidebar.
      5) Toggle Use Game MOde to Off.


    • Run the computer in a selective startup mode.

    • If the black screens still happen, please post a DxDiag and Diablo III Error Logs. Paste the DXdiag and Diablo III Error Logs into the post, select and highlight everything you just pasted, and hit the "code" button (</>). That'll make the information much more readable.