1016 error

  • Tracing route to 24.105.30.129 over a maximum of 30 hops

    1 <1 ms <1 ms <1 ms eternal-donenes [192.168.1.1]
    2 8 ms 8 ms 9 ms 142.254.152.1
    3 11 ms 11 ms 10 ms ae62.nenhwi0502h.midwest.rr.com [24.164.241.245]
    4 16 ms 15 ms 15 ms be70.gnfdwibb01r.midwest.rr.com [65.31.112.174]
    5 20 ms 46 ms 22 ms bu-ether16.chcgildt87w-bcr00.tbone.rr.com [66.109.6.204]
    6 15 ms 15 ms 14 ms 0.ae1.pr1.chi10.tbone.rr.com [107.14.17.194]
    7 15 ms 15 ms 15 ms 66.109.9.149
    8 78 ms * 72 ms 37.244.1.35
    9 * * * Request timed out.
    10 66 ms 74 ms 67 ms 37.244.0.103
    11 65 ms 66 ms 65 ms 24.105.30.129

    Trace complete

    Been going on for a month. Tried everything to fix it. What can I do to fix it please?
  • Hey, Spankology!

    <code>1 <1 ms <1 ms <1 ms eternal-donenes [192.168.1.1]
    2 8 ms 8 ms 9 ms 142.254.152.1
    3 11 ms 11 ms 10 ms ae62.nenhwi0502h.midwest.rr.com [24.164.241.245]
    4 16 ms 15 ms 15 ms be70.gnfdwibb01r.midwest.rr.com [65.31.112.174]
    5 20 ms 46 ms 22 ms bu-ether16.chcgildt87w-bcr00.tbone.rr.com [66.109.6.204]
    6 15 ms 15 ms 14 ms 0.ae1.pr1.chi10.tbone.rr.com [107.14.17.194]
    7 15 ms 15 ms 15 ms 66.109.9.149
    8 78 ms * 72 ms 37.244.1.35
    9 * * * Request timed out.
    10 66 ms 74 ms 67 ms 37.244.0.103
    11 65 ms 66 ms 65 ms 24.105.30.129 </code>

    It does appear that you are having some connection issues. Keep in mind that Error 1016 is the catch-all connection error. It can be caused by dozens of different reasons. It only indicates that your connection is lost from the game server.

    The first jump in ping (5) is on a Time Warner backbone node. The drop on (8) is when you are connected to our server.

    Would you mind collecting a Path Ping so we can pinpoint where the packet loss starts so we can start looking into who we will need to contact to address this issue?