Constant Crashes after Patch 2.5

  • Stop deleting my thread. It doesn’t violate any rules of this forum and is a legitimate post for technical support of game related errors. Deleting my thread 3 times in a row will not help anyone or cover up for these foul-ups.

    Generic Info:

    Windows 10 (x64 bit).
    Dx12.
    AMD graphics drivers.

    Everything worked fine up until the patch.

    Problems:

    1. Constant crashes and errors resulting from both Diablo III and the Blizzard Battle.net launcher.
    2. Computer crashes and freezes resulting from #1 (TDR/Video failure) .
    3. Errors seen in the system event viewer report this is resulting from dxgkrnl, atikmpag, and other related graphics drivers.

    Attempted:

    -Clean uninstall/install of all related drivers and software.
    -Clean uninstall/install of Battle.net.
    -Clean uninstall/install of Diablo III.
    -Disabling Internet Properties>connections>Lan Settings (auto detect settings to off). (I heard this might work, but it didn't do anything).
    -Restarting the computer multiple times during all of the above.
    -Performed GPU stress tests (99% load) for an hour without any resulting errors, artifacts, or crashes.

    Conclusion:

    Fix the game. I've seen many other people with similar problems occurring around the same time as this patch.

    I have multiples of these report IDs from today. Here is one, just for reference.

    Report ID: 4B690965-712D-4FC6-89DF-24596634C8F1
  • Deckard,

    Are you sure you're on the latest AMD video drivers? Near as I can tell, you're using Catalyst 15.8 which is not the latest.

    2017.03.21 23:01:52.345056700 Video Card: AMD Radeon HD 7900 Series
    2017.03.21 23:01:52.345472700 Video Driver: 21.19.525.258
    2017.03.21 23:01:52.345677400 Video RAM: 3056 MB
    2017.03.21 23:01:52.345862400 PCI Vendor and Device: 1002, 679A

    Can you try using the Crimson Relive 17.2.1 release and see if they make a difference?

    http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064