Account got deleted.

  • Blizzard has to be so difficult. I changed my battlenet password. Guess what happens? My diablo 3 account has been deleted. Im stuck with starter edition. This company is the biggest[profanity removed] on the planet. What i need to submit a [profanity removed] ticket so i could get customer support in a week or something?! This company is getting sued. 60 dollars have been just stolen and i cannot do [profanity removed] about it. Really [profanity removed] blizzard.
  • Invøker,

    In checking your account, it seems you just spoke to a representative and they were able to clear up the confusion.

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  • CodeTalker,

    The Battle.net account from which you're posting only has the Diablo III Starter Edition added yesterday.

    It took a little doing but I believe I found the Battle.net you first used to register the game though it doesn't have any characters currently.

    It's a Gmail address beginning with the letter "C" and ending with the number "8".

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  • Bloodprince,

    It looks like you were able to work with a Billing representative and they located your original Battle.net account for you.

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  • TheBrute,

    Your characters are all on the European region, not the US (Americas) where you're posting. On your Battle.net Desktop app, select Europe above the Play button to change the region and you should be fine.

    ______________________________________________________________
    I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
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  • johhnyrebel,

    What you're describing should only be possible if you had a different original email address (Battle.net account).

    If you'd like me to check, I'll need you to email the cd-key to me at [email protected] and I can see which account it's actually tied to as there's nothing on the account you're using now.

    Do not post the key here, email it only. If you'd rather not do that, you can get the same help by submitting a support ticket and speaking to a Blizzard Billing representative.

    ___________________________________________________________
    I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
    Feedback? - https://www.surveymonkey.com/s/Omrakos
  • D4hm3r,

    I'm afraid not. The character copy feature copies your entire live set of characters over what's there for your PTR account. If you built up a PTR character and then used this feature, it will overwrite it as you've seen.

    ______________________________________________________________
    I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
    Feedback? - https://www.surveymonkey.com/s/Omrakos
  • PhotonPro,

    Try using your other Battle.net account with a .Live.com email address.

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    Feedback? - https://www.surveymonkey.com/s/Omrakos
  • HvojKho,

    It looks like you just bought the games and made an account in the EU. Be sure you're selecting that region and you should be fine. I see you already have a level 70 Seasonal Barbarian too so I will assume you figured it out.
  • Savagelight,

    Please look at the date of a post before responding to the poster. In this case, it was made back in January, 2014 so they're not likely to still be hanging around watching the thread any more.