Random SystemCrashes while playing Diablo 2.1

  • Hello, ever since 2.1 came out I am battling with system crashes while playing the game and its particular annoying as I am playing HC only. It happens about once every 1 - 2 hour sometimes longer and it can happen everywhere while playing. I want to emphasise that these are not game crashes, I am not able to close the game client and start over again, no it locks up the whole computer and a complete restart is necessary. I have to make sure that this happens fast as I don't want to loose my season char (asia/aussi).
    Here is what happens, the screen goes completely dark for about a second and than come back to normal with our beloved disco ball doing its thing. I can move the mouse just fine but thats it, I am stuck there. There are no crash reports, no debug entries.

    I have tried to resolve the problem with tons suggestions you can find here in the forums.

    • Delete the cache folder plus agend.db
    • Repair game files
    • Change the hardware class to 1 in the D3prefs file
    • Disabled sound
    • Reduced the graphic options to the absolute minimum
    • Closed all apps running the background
    • Disconnected any unnecessary hardware like hard drives printers
    • Reinstalled the game multiple times
    • Disconnected my tv (it appears to be always mirrored even though its on standby)

    non of those measures are helping and its so frustrating since it never happened before 2.1.

    <code>
    Model Name: Mac mini
    Model Identifier: Macmini5,2
    Processor Name: Intel Core i5
    Processor Speed: 2.5 GHz
    Number of Processors: 1
    Total Number of Cores: 2
    L2 Cache (per Core): 256 KB
    L3 Cache: 3 MB
    Memory: 16 GB
    Boot ROM Version: MM51.0077.B10
    SMC Version (system): 1.75f0
    </code>
    <code>
    AMD Radeon HD 6630M:

    Chipset Model: AMD Radeon HD 6630M
    Type: GPU
    Bus: PCIe
    PCIe Lane Width: x1
    VRAM (Total): 256 MB
    Vendor: ATI (0x1002)
    Device ID: 0x6741
    Revision ID: 0x0000
    ROM Revision: 113-C0171H-561
    EFI Driver Version: 01.00.561
    Displays:
    E2211:
    Resolution: 1920 x 1080 @ 60 Hz
    Pixel Depth: 32-Bit Color (ARGB8888)
    Display Serial Number: 112NDQA0C460
    Mirror: On
    Mirror Status: Hardware Mirror
    Online: Yes
    Rotation: Supported
    SAMSUNG:
    Resolution: 1920 x 1080 @ 60Hz (1080i)
    Pixel Depth: 32-Bit Color (ARGB8888)
    Main Display: Yes
    Mirror: On
    Mirror Status: Master Mirror
    Online: Yes
    Rotation: Supported
    Interlaced: Yes
    Television: Yes

    </code>

    Is there anyone out there experiencing the same issues ??
  • teejayhh, this crash appears to show corrupted game data or being unable to access it properly. I know that you already did a Scan/Repair, but have you tried uninstalling and reinstalling the game? Additionally, you may want to check that the permissions on the Diablo III game folder are consistent:

      1. Using Finder, navigate to the /Applications directory.
      2. Right-click the Diablo III game folder and select Get Info.
      3. In the info box, go to the Sharing & Permissions section and click on the lock to unlock it. Enter your administrator password when prompted.
      4. Make sure all privileges are set to Read & Write.
      5. Click on the Action icon (cogwheel) and select Apply to all enclosed items. Select Yes to confirm the action.


    Note: Step 5 must be done, even if the folder already displays Read & Write privileges. This helps ensure all enclosed files have the same permissions.

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