Can't remove a friend from the friends list!

  • I've been trying to remove a person from my friends list for some time now but every time I click on the remove friend button it does absolutely nothing. The friend in question has been offline for 341 days! When I tried to remove other friends the remove button worked flawlessly, but for some strange reason I can not remove this one specific friend. Does anyone have any info regarding this? Has it happened to anyone else, and if so did you manage to eventually remove the friend? Thanks!
  • slimwc16

    Lets try deleting the Battle.net Cache file to see if that helps.

    Check out this support article for steps on how to do that:

    Deleting the Battle.net Cache Folder (PC)

    Once that is done, test out the game and let me know what happens.
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  • slimwc16

    I had your account reset from my end. Try removing that person from your list again. If the issue persists, try changing your battle.net account password.

    Let me know what happens.
    ______________________________________________________
    I'm available Monday through Friday from 11AM to 8PM Pacific Time
    Support Contact Information

    Got some feedback? https://www.surveymonkey.com/s/Dankorii
  • SE7EN,

    I don't know if it'll help or not but the account has been issued a reset as requested.

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  • TwistdTaurus,

    I've issued your account the reset you requested. I hope it solves the problem for you.

    _________________________________________________________
    I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
  • Hey Vaash,

    You should not need to have the account reset to be able to remove someone from the friends list. To be on the safe side I did reset your account in case you were seeing an issue.