Lag/Input Delay Since 2.4.3

  • Since this new patch I have noticed quite a bit of a delay when attacking and receiving damage from enemies. I regularly notice a .5-1s delay when attacking enemies and damage will intermittently stop registering and then register all at once. This is extremely frustrating in high grifts.. I have tried the trouble shooting tips and installing the game again, but havent been able to resolve this issue. Hope you have some suggestions, i would love to play without lag.

    I can provide full system specs as well, but I cant remember the exact way they are requested.
      The basics:
      Windows 10
      6600k
      gtx1070


    Tracing route to 24.105.30.129 over a maximum of 30 hops

    0 RyansPC [192.168.1.246]
    1 router.asus.com [192.168.1.1]
    2 96.120.2.29
    3 Te3-1-ur01.pinehill.ga.augusta.comcast.net [68.85.60.41]
    4 te-0-1-0-10-ar04.augusta.ga.augusta.comcast.net [68.86.203.157]
    5 be-33665-cr02.56marietta.ga.ibone.comcast.net [68.86.94.17]
    6 be-10114-cr02.ashburn.va.ibone.comcast.net [68.86.85.9]
    7 hu-0-11-0-1-pe07.ashburn.va.ibone.comcast.net [68.86.85.74]
    8 as4436-1-c.600wseventh.ca.ibone.comcast.net [173.167.57.138]
    9 37.244.4.33
    10 * * *
    Computing statistics for 225 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 RyansPC [192.168.1.246]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% router.asus.com [192.168.1.1]
    0/ 100 = 0% |
    2 7ms 0/ 100 = 0% 0/ 100 = 0% 96.120.2.29
    0/ 100 = 0% |
    3 7ms 0/ 100 = 0% 0/ 100 = 0% Te3-1-ur01.pinehill.ga.augusta.comcast.net [68.85.60.41]
    0/ 100 = 0% |
    4 7ms 0/ 100 = 0% 0/ 100 = 0% te-0-1-0-10-ar04.augusta.ga.augusta.comcast.net [68.86.203.157]
    0/ 100 = 0% |
    5 16ms 0/ 100 = 0% 0/ 100 = 0% be-33665-cr02.56marietta.ga.ibone.comcast.net [68.86.94.17]
    0/ 100 = 0% |
    6 30ms 0/ 100 = 0% 0/ 100 = 0% be-10114-cr02.ashburn.va.ibone.comcast.net [68.86.85.9]
    0/ 100 = 0% |
    7 28ms 0/ 100 = 0% 0/ 100 = 0% hu-0-11-0-1-pe07.ashburn.va.ibone.comcast.net [68.86.85.74]
    0/ 100 = 0% |
    8 29ms 0/ 100 = 0% 0/ 100 = 0% as4436-1-c.600wseventh.ca.ibone.comcast.net [173.167.57.138]
    0/ 100 = 0% |
    9 29ms 0/ 100 = 0% 0/ 100 = 0% 37.244.4.33

    Trace complete.


    Tracing route to 24.105.30.129 over a maximum of 30 hops

    1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
    2 6 ms 11 ms 4 ms 96.120.2.29
    3 5 ms 11 ms 6 ms Te3-1-ur01.pinehill.ga.augusta.comcast.net [68.85.60.41]
    4 4 ms 7 ms 3 ms te-0-1-0-10-ar04.augusta.ga.augusta.comcast.net [68.86.203.157]
    5 14 ms 14 ms 14 ms be-33665-cr02.56marietta.ga.ibone.comcast.net [68.86.94.17]
    6 30 ms 32 ms 29 ms be-10114-cr02.ashburn.va.ibone.comcast.net [68.86.85.9]
    7 27 ms 27 ms 28 ms hu-0-11-0-1-pe07.ashburn.va.ibone.comcast.net [68.86.85.74]
    8 26 ms 29 ms 26 ms as4436-1-c.600wseventh.ca.ibone.comcast.net [173.167.57.138]
    9 78 ms 76 ms 79 ms 37.244.4.33
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 79 ms 81 ms 78 ms 37.244.0.103
    14 79 ms 75 ms 79 ms 24.105.30.129

    Trace complete.
  • Hey there ryannoceros,

    Can you let us know specifically which steps that you have tried already other than reinstalling the game? If you need a refresher, here's the link to our general connection troubleshooting.

    Please also go ahead and post the contents of your DXDIAG file in a separate post.

    Obtaining system files

    The pathping and traceroute look pretty good, although those are both run over just a couple of minutes. We may want to try running a WinMTR test which will allow us to look at the connection over a longer period of time.

    1. Download WinMTR
    2. Right-click on the downloaded .zip folder and select "Extract All", to extract the files to a new folder.
    3. Open the new folder that was created, then open the WinMTR_x32 folder.
    4. Right-click on the WinMTR application and select "Run as administrator".
    5. Type the IP address 24.105.30.129 in the "Host" field.
    6. Click on "Start" and then launch the game. Allow the test to run for at least 10 minutes. Click on "Stop" when you’re done playing.
    7. Click on "Export TEXT" to save the results as a text document, then post the results.

    Thanks!
  • Hey again ryannoceros,

    Thanks for providing the system files. The MSINFO is missing some information but that is ok, and the DXDIAG appears fine overall.

    02/23/2017 02:52 PMPosted by ryannoceros
    As for the WinMTR, I can not get it to give me results. The text document that gets created is blank.


    Do any results actually show up in the WinMTR window when you start the test? You should see the test actively running and it would normally show each hop with the latency it is recording being displayed in real-time. If nothing shows up in the window after hitting Start you may try just temporarily disabling your Windows firewall and then see if the test will run.
  • Hey again ryannoceros,

    Thanks for posting the WinMTR results. They actually look really good, no abnormal packet loss and the latency is low for the most part. Nothing is showing up in the test that would explain the delays that you're reporting.

    If this is still happening to you we'd want to take a look to see if there might be some other software running that could affect the connection while you're playing.

    Feel free to reply with the following info:

    1. Press Windows Key + R to open the Run dialogue
    2. Type msinfo32 and press Enter.
    3. Expand the Software Environment section by clicking the + sign and then click on Running Tasks.
    4. Press Ctrl + A to select all then press Ctrl + C to copy everything.
    5. In the posting section at the bottom of this thread click the </> button (Code), the blinking cursor should be between the two code tags.
    6. Press Ctrl+V to paste everything and submit the reply.
    7. Repeat the above steps again for the Services section also under Software Environment, then post that as a separate reply.