Can't Load A Game

  • I am in menus. I loaded a game for my wiz. Then tried a different wiz and when I hit start game, it just exited the game as if selected exit diablo from the menu.

    Same thing happened with a WD.

    I got in a game with a DH, but then the same thing happened to that DH.

    I just put the patch on my computer a few minutes ago.
  • Hello TheIrishOne,

    Please try the steps below. If there is still trouble loading Diablo III reply back with the Diablo III error logs.

    • Run the Diablo III repair tool.

    • Delete these Battle.net files here and here.

    • Run Diablo III in windows mode.
      From within the Desktop App, click on Diablo III and then Options > Game Settings.
      Check the Additional command line arguments box.
      Enter -Displaymode 0 and click done.

    • It is possible another program could be interfering with Diablo III. To see if this is the case please run your computer with login items disabled. https://us.battle.net/support/en/article/200483

    • To be on the safe side make sure operating system and the drivers in the computer are up to date.

    Diablo III error logs
    Navigate to /Applications/Diablo III/InspectorReporter/ReportedBugs.
    You may see many folders that are date stamped. Each one will have a crash log inside.
    Open the newest folder and locate the file marked D3Debug.txt. This is your error report.