Blizz launcher on D3 stuck on initializing

  • after a long wait on login, I have to force stop the game... I thought it was my ISP but after I've flushed and restarted my pc now it's stuck on initializing state.. Can't play as of the moment
  • Dinj,

    Let's try deleting the Battle.net Tools folder to see if that helps.

    Here's how to do that:

    1. Restart the computer.
    2. Ensure that show hidden files and folders is enabled.

    3. For Windows Vista and 7: Click Start and select Computer.

    -Windows XP: Click Start and select My Computer.
    -Windows 8: Windows Key + Q and select Computer.

    4. For Windows Vista and 7: Double-click the C drive, then the ProgramData folder, and then delete the Battle.net folder.

    -Windows XP: Double-click the C drive, then Documents and Settings, then All Users, then Application Data, and then delete the Battle.net folder.
    -Windows 8: Double-click the C drive, then the ProgramData folder, and then delete the Battle.net folder.

    Note: The above steps may cause Battle.net to forget game install locations. If your games can’t be found, you will see Install on the Battle.net game tab instead of Play. To find your installation, click Locate this game or run the game launcher.
    ______________________________________________________
    I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
    Support Contact Information

    Got some feedback?
  • Dinj,

    1. What security programs do you have installed?

    2. If you are on a wireless connection, try a wired one of possible.

    3. Another program may be interfering. Try running a selective startup to get around this. Please be aware that running while in this mode can potentially disable any security programs you may have running.

    Here's a support article with steps on how run the selective startup: Closing Background Applications

    ______________________________________________________
    I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
    Support Contact Information

    Got some feedback?
  • Dinj,

    Let's try deleting the Battle.net Cache file to see if that helps.

    Check out this support article for steps on how to do that:

    Deleting the Battle.net Cache Folder (PC)

    Once that is done, test out the game and let me know what happens.
    ______________________________________________________
    I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
    Support Contact Information

    Got some feedback?