Connectivity issue/high ping spikes

  • so ive been getting high ping on na, but its only on diablo. Not WoW / LoL /minecraft/etc. i put in a ticket a few weeks ago but little to no help. I am the one having the issue in the house. The other computer has no issue what so ever. It started around when 2.0 came out. (isp is charter[30 down & 10 up])
    Blizz CS Araxom has been helping me with this issue via reddit pms(told me to make a post here)
  • Kynadorm,

    If another computer in your household presumably sharing the same internet connection is working fine, we should be able to safely rule out the connection.

    Could I get you to provide a description of how the two computers are connected locally now? For example, are they both wired or wireless to the router or are they different?

    _________________________________________________________
    I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time
    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
  • Kynadorm,

    Could you please post traces from both computers identifying which works and which doesn't?

    We need to see if there's a difference between the two anywhere and if so, determine why.

    _________________________________________________________
    I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time
    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos