Cannot access ROS content

  • I pre-ordered ROS, I got the wings in the mail and got an email to my b.net email address about the purchase. But in account management it says my account level is Diablo III and I cannot choose Act 5 in game.
  • Warchild,

    It appears your order for Reaper of Souls didn't go through. You'll need to talk to our Billing Department for more information as I can't really discuss personal account info here in a public forum.

    This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session..

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    I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos