Cannot access ROS content

  • I pre-ordered ROS, I got the wings in the mail and got an email to my email address about the purchase. But in account management it says my account level is Diablo III and I cannot choose Act 5 in game.
  • Warchild,

    It appears your order for Reaper of Souls didn't go through. You'll need to talk to our Billing Department for more information as I can't really discuss personal account info here in a public forum.

    This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session..

    I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
    Please provide feedback! -