Let the errors begin!

  • I've gotten 4 error codes already! Now I can't log in.
  • Can you provide the errors that you were getting upon attempting to login? Also, where in the login process did you get the error messages?

    Please keep your posts in line with the Code of Conduct for posting.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Have feedback for me? Click here!
  • If you are running into the 395002 error, try these steps as I've seen some people have success with them.

    1. In the Battle.net App, click Diablo 3
    2. Click "Options" and then "Game Settings"
    3. Reset User Options for Diablo 3
    4. Re-attempt the login.

    Let me know if this helps or if the error persists.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Have feedback for me? Click here!
  • 03/24/2014 09:14 PMPosted by jrgullXIII
    Did all that, still getting the error.


    Thanks for the reply there, lets try one other set of options. The steps are listed here.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Have feedback for me? Click here!
  • 03/24/2014 09:18 PMPosted by fobm4ster
    I played with some language things


    Which language settings did you play with specifically? And have you attempted to reset your user options as of yet with the above mentioned steps?

    That should set you back to default settings at least.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Have feedback for me? Click here!
  • 03/24/2014 09:19 PMPosted by Vasculio
    Error 316610 ... it says "You or one of your party members do not have acces to this content" ... Playing a solo game.... REALLY ????... i have RoS DDE check my account -_- ... closed the game, reloaded, same issue over and over again and can't play ...


    Have you reset your quests since the launch of the expansion?

    If you haven't, it could potentially prevent you from moving forward in the content. Also, what difficulty are you attempting to create a game under?

    Any and all specifics you can think of for this one would be helpful!

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Have feedback for me? Click here!
  • 03/24/2014 09:31 PMPosted by fobm4ster
    ***** UNHANDLED EXCEPTION: ACCESS_VIOLATION (c0000005)


    Be sure to complete all the steps in order for this one. The exact method for this specific error code is found here.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Have feedback for me? Click here!
  • 03/24/2014 09:33 PMPosted by MrCoffee
    Error code 316708. I got kicked from a party/game 3 times, now I am getting this when trying to join back in. Unable to join friends games.


    I've seen this error a while back, these are some older options that worked previously so lets give them a try.

    Can you please try going to your Diablo III folder, then go to this folder:

    \Diablo III\Data_D3\PC\MPQs


    In there, remove the Cache folder, and try again.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Have feedback for me? Click here!