Suggestion: Option to auto-block friend requests (edited)

  • I started a thread here ( http://us.battle.net/d3/en/forum/topic/10827933190 ) but thought I would post here about it as well, in a vein attempt to get the attention of the forum mods or game devs. This is becoming a major problem in the game. Hundreds of accounts being made solely for the purpose of spamming URL's to gold farming websites via friend requests. Players of legitimate accounts are logging in to find their friends list full of dozens of useless requests. Can you PLEASE address this? I would think it an easy fix...just remove the ability for trial accounts to SEND friend requests, only allow them to receive friends, Such a simple fix to a serious problem. I bet that would get rid of a lot of the work required to sift through the hundreds of spam reports for each spam account made.

    Edit: Upon being told trial accounts are not the problem, another solution would be a check box option in general settings or in the friends list window to auto-block friend requests. The player could disable this option to accept requests from known friends and then re-enable it to block all the spammers.
  • 01/08/2014 07:53 PMPosted by Quegyboe
    I started a thread here ( http://us.battle.net/d3/en/forum/topic/10827933190 ) but thought I would post here about it as well, in a vein attempt to get the attention of the forum mods or game devs. This is becoming a major problem in the game. Hundreds of accounts being made solely for the purpose of spamming URL's to gold farming websites via friend requests. Players of legitimate accounts are logging in to find their friends list full of dozens of useless requests. Can you PLEASE address this? I would think it an easy fix...just remove the ability for trial accounts to SEND friend requests, only allow them to receive friends, Such a simple fix to a serious problem. I bet that would get rid of a lot of the work required to sift through the hundreds of spam reports for each spam account made.

    Edit: Upon being told trial accounts are not the problem, another solution would be a check box option in general settings or in the friends list window to auto-block friend requests. The player could disable this option to accept requests from known friends and then re-enable it to block all the spammers.
    When we log in to play Diablo III, we experience much of the same frustrations you’re describing here, and indeed: in-game spam sucks.

    The short version is that this is actually quite a complex issue, as Blaten13 noted. We’ve had some successes and some failures, and it’s possible we may never be able to get rid of in-game spam completely. It’s not really something you can fix once and never have to pay attention to again (since spammers continually evolve their arsenal of clever tricks in order to promote their wares and services). Regardless, we know that receiving in-game spam is annoying and we’re committed to keep trying new solutions, understanding that they may not always be 100% effective. In the end, our goal is to curb as much bad behavior as possible, while still ensuring that legitimate players can freely connect and chat with their friends.

    In the meantime, please do report spam friend requests to us so that these reports can be reviewed ASAP by the appropriate teams, and we’ll be sure to keep you updated on any and all news we have regarding this subject.