Diablo III Test Server Maintenance - 3/18/12

  • Update 3/18/12 3:00 p.m. PDT: The Diablo III test server is live, but service may be intermittent for the next few hours as we work to address ongoing issues. Thank you for your patience.


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    Update 10:23 p.m. PDT: We are continuing to work to resolve issues that developed during the deployment of Beta Patch 15. The beta test will be unavailable until further notice. We apologize for the inconvenience and will provide another update tomorrow, March 18 at 02:00 p.m. PDT.


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    Update 2:00 am PDT: We are continuing to work to resolve issues that developed during the deployment of Beta Patch 15. Until these issues can be resolved, the Diablo III beta test will be unavailable for play. We apologize for the inconvenience and will provide further updates as they become available.


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    Update 10:30 pm PDT: We are currently performing urgent maintenance on the Diablo III beta test server to resolve issues with player login. We do not have an estimated time for when this maintenance will conclude.

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    Update 10:00 pm PDT: Beta patch 15 is live. We're aware, however, that some players are experiencing issues logging in and are working to resolve those issues as soon as possible.


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    Update 7:00 pm PDT: Patch notes are up a little early. Click here to see what's changed in Beta Patch 15.

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    Update: Due to some additional fixes going into beta patch 15, we will indeed be performing a character wipe. Please note that this wipe will also affect gold, items, achievements, auctions, followers, and artisans.

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    We will bringing the Diablo III test servers down for maintenance at approximately 10:00 a.m. PDT tomorrow morning for database updates and to launch the next beta patch. We anticipate that maintenance will conclude at approximately 10:00 p.m. PDT on Friday, March 16.

    While we are not planning to wipe characters with this patch, we will be resetting all auctions on both the gold and currency-based auction houses. If any changes are made during maintenance (or before then) that may require a character wipe, we'll be sure to provide an update in this thread.

    Thank you for your patience! As always, patch notes will be posted here once the patch is live.
  • Quick update: Due to some additional fixes going into beta patch 15, we will indeed be performing a character wipe. Please note that this wipe will also affect gold, items, achievements, auctions, followers, and artisans.
  • 03/16/2012 06:34 PMPosted by D3BETA
    For some reason I have a feeling Lylirra was completely wrong and it won't be up until at least 10 PST like was said all along...


    Nah. We just posted the patch notes a little early. Happy Friday. :)
  • 03/16/2012 08:44 PMPosted by D3BETA
    So.....are the servers up?


    There're still undergoing maintenance, and 10:00 pm PDT is still our ETA. Once servers are back up, I'll definitely post an update in this thread (in both the OP and as a reply). Breaking News should also be updated at that time, as well.
  • We're aware that some players are experiencing issues logging in and are looking to resolve those issues currently. Thanks so much for your patience and for your reports.
  • 03/16/2012 10:13 PMPosted by D3BETA
    they need to update the maintenance time if its still down. its 15 min past when it was supposed to be done. usually they update it BEFORE its time so we know it will take additional time.


    We were technically live at 10:00 pm on the dot (yay), but we noticed that players were having issues logging in, either receiving an error message at login or being promptly disconnected from the server (boo).

    I've gone ahead and updated the OP, and Breaking News should also be seeing an update shortly. :)
  • some... or all? it doesnt even begin to load or anything just says the server is still down. lulz


    Currently it's all, since we've brought the test servers back offline to address the login/crash issues we were seeing (and that you were reporting).

    We've got top men working to resolve those issues as we speak.
    Top. Men.
  • 03/16/2012 10:33 PMPosted by Bergtau
    So this issue is going to be crated and put into a warehouse somewhere and never seen from again?


    Refrigerators > crates.
  • 03/16/2012 11:10 PMPosted by D3BETA
    How are the Top. Men. doing?


    Disconnects. Why'd it have to be disconnects?


    In all seriousness, though, we're continuing to investigate the connection/login issues which began affecting players shortly after Beta Patch 15 went live. We've still no ETA at this time, but I'll be here providing updates until the beta is back up. :)
  • 03/16/2012 11:28 PMPosted by D3BETA
    Do they at least know the root cause of the problem?


    To my knowledge, yes.