Black screen

  • I have Radeon 6770 and I'm experiencing a lot of crashes in RoS beta. Usually the screen goes completely black with sound looping in the background, my pc becomes unresponsive and I have to restart it. Occasionally instead of completely crashing. The crashes happen at random but I can never play for more than about 30 minutes. I don`t have any problem when I playing Diablo 3 and another games, only when I playing beta RoS
  • What video card did you get, Freda?

    Can you post some computer information from the Direct X Diagnostic Tool (dxdiag)?

    After you've created the dxdiag report file, open it up, and copy and paste everything, except after this section:
    <code>------------------
    DirectShow Filters
    ------------------</code>
    After you paste everything into a post, highlight everything, and hit the "pre" button (It says "Code Blocks" when you hover your mouse over it). That'll make the information much more readable.
  • It looks like your drivers are up to date for your motherboard, but I'd double check to be sure.

    I'd also make sure your system isn't overheating.
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  • Have you checked out your system temperatures with a monitoring utility?
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  • 01/03/2014 02:09 AMPosted by Freda
    yes ,my video card temperature so high when it is happened

    How high is it getting? What kind of video card do you have?
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  • 12/14/2013 08:58 PMPosted by Freda
    only when I playing beta RoS

    Have you tried turning down the Texture and Shadow Quality?
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  • 01/07/2014 11:18 AMPosted by Freda
    Radeon HD 6700 . around 80 degree

    This is getting a bit hot - have you blown the dust out of your case with a can of compressed air?
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