Jump to content

  • Curse Sites
Help
Regional FlagMobile Authenticator InvalidSource
avatar
Leviathan
Target Source
#1 - 2013/02/20 09:46:00 PM
Ok, so I logged into my game and I find that my authenticator stops working, and I check multiple times to see if I've made any mistakes. Scared, I change my password immediately hoping I didnt get hacked...and then I login to battle.net only to figure out my security questions have been changed as well. Now I really start to freak out, and I find my Diablo disc in order to put in the cd key to recover my account. Finally, I remove the mobile authenticator, and add the physical authenticator in place of that. I demand to know what happened? Also I hate using this physical authenticator which is why i switched to mobile but I guess I have to use it for now.

How did my security question change to something completely out of this world?

P.S. Mobile authenticator still not working.

avatar
Blue Poster
Target Source
#8 - 2013/02/20 10:49:00 PM
If you believe your account may have been compromised, I encourage you to take the steps listed in this support article, and then submit a ticket.