Where the hell is all your employees?! ESP you technical support? What are they all late taking a coffee break well guess what, its past 10am you should of finished your damn coffee at 9, wakey, wakey. Why the hell isn't anyone available? For the past few days my friend has been trying to get back his via hotmail; [removed] (which he thinks has been hacked) and everytime he calls your phone service is down HOW?! This is absurd what your out of techys or some crap? Well stop firing them all and start hiring. I have never seen you act so lazy it is shameful to me I am a big fan of Blizzard and its games but this shouldn't be taking as long as it is. Now is there a way we can do this on the phone without me complaining anymore then I already have?