Downloading problems

  • Just got the beta and it won't even work -_- I downloaded the beta and I click on it and all it does is saying it's updating files or whatever then says something about launching blizzard something can't really read it because it only pops up for a second then goes away and then nothing happens
  • Jerdakdil ,

    What kind of internet connection are you using? If it's wireless, please try with a wired connection if at all possible.

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    Support Information Administrator
  • Guidon,

    05/04/2012 06:19 PMPosted by Guidon
    It would be nice if Blizzard would offer a DVD option for the client delivery and install


    That's what the retail box is for :)

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    Support Information Administrator
  • Guidon ,

    I think you may be jumping to a conclusion here. Our devs are still working on getting issues with the downloader crashing fixed before launch. Right now, they suspect most issues are due to less than robust internet connections so if you aren't on a wired connection now, please try to use one.

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    Support Information Administrator
  • Guidon .

    As far as I know we're using .Net Framework 4. That's not going to be the cause of your problem or we'd have no one able to play.

    Do you have an error log generated by the downloader for any crashes?

    ____________________________________________________________________
    Support Information Administrator
  • Guidon,

    It should be a text file, just copy and paste it here please.

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    Support Information Administrator