Pre-Download Issue

  • Well its 100% complete. I open Diablo III setup.exe and hang on updating setup files. On windows 7 64 bit. Running it in compatibility mode xp service pack 3 as administrator.

    Searched and found similar hang issues but none after installation was FULLY complete and verified.
  • Bigdc,

    You can put it where ever you like, it's just an installer or downloader, not the actual game folder. I tend to use my desktop for convenience.

    If you already have the entire pre-sale client, in a folder and it contains the Diablo III Setup.exe file, you're good to go. Go ahead and try running it now. It should give you a message that the game's not yet released.

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    Support Information Administrator
  • Pwnfessor,

    Remove all the compatibility settings changes you made to any of the game files, they're not necessary.

    Then delete the C:\ProgramData\Battle.net folder

    Now try the Diablo III Setup.exe file.

    ____________________________________________________________________
    Support Information Administrator
  • PdKillJoy,

    Tell me everything you've tried please, otherwise I'll likely just be telling you to do what you've already done. I need to know what OS you're on too.

    ____________________________________________________________________
    Support Information Administrator